The check in went fine. Desk attendant was friendly. Our main floor room was large, older, and appeared acceptable for the price. We left for a late dinner and an hour of gambling next door (conventient location to casino) and returned around 10:00pm. I got into a hot tub (bathtub in obvious need of repairs with large holes in the walls which were filled), but the water was hot and the pressure good. Out of the tub, I pulled back the bedding, and was immediately ready to check out. The bedding was soiled and it was obvious that it was not fresh in any way. My husband removed everything, and went down to the front desk. The lady was alone but did give him fresh bedding still warm from the dryer. She did apologize, and as I stated, if it had not been so late we would have just left (which we probably should have since neither of us slept well after this).
When I went to give the keys to the man at the desk in the morning, I explained what had happened the night before and he assured me that the manager would be in touch with us (we have yet to hear from anyone).
Cannot comment on their included breakfast as there was no way we were going to eat there after the blood and "other" stains on our sweat covered and wrinkled bedding experiencem not to speak of losing a night sleep.
No apologies from management...what is wrong with that? Sure soured my taste on Baymont Inns.
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- Also Known As:
- Baymont Inn Metropolis Hotel Metropolis
- Metropolis Baymont Inn