My wife and I were traveling with our daughter and son-in-law to vacation in Tennessee. I tend to use my caesars comps often while traveling as it allows us to have a stopping point in the middle of a trip and to enjoy a few hours of gambling along the way. The reservation for a 2 bed non-smoking room was made in March for a July arrival. Upon arriving in July after a 8 hour drive I am informed that no rooms are available then told there is one smoking room and am given four keys to room. We open the door to the room..walk in only to find someones luggage and personal items in the room already. We call the front desk and they inform us that we need to leave the room and return keys. They then inform me that they can clean a single bed room and throw a rollaway in it and one of us can sleep on the couch. As it is now after 11pm and there are few options in the area we agreed. The rollaway was literally just placed in room...no extra bedding..no blankets for bed or couch...no assistance. Night clerk informed us that she has to deal with this every weekend. I cancelled my reservation for the same casino on our return trip and will never set foot in this pathetic excuse for a hotel and casino again.
- Also Known As:
- Harrah`s Metropolis Hotel
- Harrah`s Metropolis Hotel Metropolis
- Harrahs Metropolis Hotel
- Harrahs Hotel Metropolis
- Reservation Options:
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