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“Too many hassles” 4 of 5 stars
Review of Hampton Inn - McHenry

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Hampton Inn - McHenry
2.5 of 5 Hotel   |   1555 South Route 31, McHenry, IL 60050   |  
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Ranked #1 of 2 Hotels in McHenry
McHenry, United States
1 review
“Too many hassles”
4 of 5 stars Reviewed June 17, 2013

Check in was delayed through computer problems. Complimentary breakfast was closed 30 minutes before the posted time. Staff was helpful in fixing the problems. The facility and the room were excellent.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tina f, General Manager at Hampton Inn - McHenry, responded to this review, June 25, 2013
Dear Guest,
Thank you for taking the time to provide your feedback regarding our hotel. I apologize for some of the hassles that you encountered during your stay, such as the delayed check in and the breakfast bar being closed early. I am pleased to hear that the issues were resolved and thank you again for sharing. We like to hear the positives and the negatives this way we can make sure each guest is being taken care. Your feedback is very important to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    107
    54
    16
    3
    1
See reviews for
57
29
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57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Atlanta, GA
Top Contributor
143 reviews 143 reviews
64 hotel reviews
Reviews in 64 cities Reviews in 64 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed June 8, 2013

The Hampton Inn McHenry is a nice hotel. Friendly staff, large tasteful rooms, comfy beds, good breakfast, decent Internet and OK typical fitness center. The location is convenient to everything in McHenry and there is also an indoor pool and whirlpool, although I didn't have time to use it. I would stay here again. My only complaint was that the business center was not very functional. One computer was extremely slow, one had very old software and the 3rd was hooked up to a printer with no ink. The fax didn't work either, but the front desk was happy to send a fax for me.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tina f, General Manager at Hampton Inn - McHenry, responded to this review, June 25, 2013
Dear Guest,
Thank you for taking the time to provide your feedback regarding your stay and our hotel. We are pleased to hear that you enjoyed the beds and the room. I would like to apologize about the business center equipment and I am pleased to hear that the front desk was able to assist you in faxing your documents. On behalf of the entire hotel we thank you for you business and your feedback.
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Joliet, United States
1 review
5 of 5 stars Reviewed May 31, 2013

Very clean, very nice staff! We would stay at this hotel again. The bathrooms seemed well maintained and the rooms did not have any bad smells in them. I even felt comfortable with the bedding, it seemed clean and smelled fresh.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tina f, General Manager at Hampton Inn - McHenry, responded to this review, June 25, 2013
Dear Guest,
Thank you for taking the time to provide your feedback regarding your stay and our hotel. We are very pleased to hear that you enjoyed the room and that everything was clean and that you felt comfortable. We take pride in our housekeeping staff on cleaning the rooms well for each guest and we thank you for such a positive comment! On behalf of the entire hotel staff thank you for your business!
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East Hampton, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2013

AS a Diamond Member with Hilton I have an opportunity to stay at many Hitlon Properties, including Hampton. I can't say enough about the helpfulness and positive experiences I have had at this property. Staff is very friendly and accomodating.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Bay, United States
1 review
5 of 5 stars Reviewed May 28, 2013

Highly recommend this hotel when in McHenry. First time stying at this hotel and the location is great if you have business in the Industrial Park. The morning breakfast is fantastic and very well done. No weights in the workout room was the only bummer. But everything else is great. Nice resturant nearby.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daytona Beach, Florida
Top Contributor
124 reviews 124 reviews
8 hotel reviews
Reviews in 39 cities Reviews in 39 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 28, 2013

We have stayed here several times while visiting family in the area. The hotel has everything you'd need, but it's not at all fancy. We had a handicapped suite which was quite comfortable for a 3 night stay. Small frig and microwave were included. The coffee in lobby is quite good and included breakfast isn't bad. They also provide breakfast all packed "to go", which is a very nice option if you are hitting the road early. Staff is very friendly and accommodating. It's a Hilton, so you can "double dip" and get hotel points and airline miles.

Room Tip: End of the hall is nice and quiet and not too far from elevator.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tina f, General Manager at Hampton Inn - McHenry, responded to this review, June 25, 2013
Dear Guest,
Thank you for taking the time to provide your feedback regarding your stay and our hotel. We are pleased to hear that you enjoyed the breakfast and the beds. On behalf of the entire hotel staff we thank you for your business and thank you again for the positive feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
5 of 5 stars Reviewed May 9, 2013

Without a doubt, an extremely clean and well run value priced hotel, felt more like a small resort. Wonderful morning buffet, quality beds and appropriate sized rooms with good technology. We will come back and highly recommend a comfortable staywhen near Mc Henry Illinois.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn - McHenry

Address: 1555 South Route 31, McHenry, IL 60050
Phone Number:
Location: United States > Illinois > McHenry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in McHenry
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - McHenry 2.5*
Number of rooms: 77
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Also Known As:
Hampton Inn - Mchenry Hotel Mchenry
Mchenry Hampton Inn

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