After reading the comments from the outraged customer in 2002, I can only assume some major changes have been made in the past year, or....:)

My husband and I stayed at this hotel on 12/30/03, my first time staying at a Super 8 and we were quite pleased with the friendliness and cleanliness of the staff and hotel.

I will say that you must LOVE a firm mattress and I recommend taking your own pillows as they are flat. We normally sleep on water beds and have big cushy pillows so this was not the fault of the hotel, it is just our personal likes.

I would not hesitate to stay at a Super 8 again. And for that disgruntled 2002 customer, why, I repeat WHY do you have a VIP card to stay at Super 8 if as in your own words you stated you are always disatisfied??? Stay home in the future or get a frequent guest card at a hotel that you are comfortable in!