I have made the trip to this area for the past four years, staying at a different hotel each time. After staying at the Baymount Inn located in nearby Tuscola (total pit, wreaked of cigarette smoke, and very out dated and dirty), I was hesitant at staying at the Mattoon location. When I noticed that the Mattoon location renovated just recently, I thought I would give them a try.
Arrived on a Thursday night and made it up to my room on the 3rd floor. First we noticed the TV was not working. It was a little cold in the room so I turned on the heat. My guess is that the heater was not cleaned as there was a VERY STRONG odor (like dust burning). Could not handle the smell. Had another room assigned, and the moment we walked into the room there was a strong smell of cigarette smoke. The third room we got was just right… If the third attempt was not good, I would had left.
I give credit to Macy at the front desk for doing what she could to make the stay welcoming.
Positive: After a few attempts, we got a nice room. Pool and hot tub were VERY clean! The renovation made everything appear new/clean. Did not have time to view each of the three rooms we were in… but the third room appeared very clean.
Negative: It took three attempts to get a room that worked for us. Pool water was on the cool side (I noticed other people on Tripadvisor said the same thing).
Overall impression: As the Hampton Inn and Comfort Suites are right next door (and a Holiday Inn nearby), I think the Baymount Inn is competing for the business here. For the price, it was cheaper and was a good stay. If prices are the same as the Hampton/Comfort Suites, then it might be a different story.
Suggestions for Baymount: Clean the heaters! Get rid of the smoke smell in some of the rooms.