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“Enjoyed my stay, however housekeeping didn't clean my room...” 4 of 5 stars
Review of Baymont Inn and Suites Mattoon

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Baymont Inn and Suites Mattoon
2.0 of 5 Hotel   |   206 McFall Road, Mattoon, IL 61938 (Formerly Fairfield Inn)   |  
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Ranked #5 of 8 Hotels in Mattoon
GreenLeadersSilver level
Green Bay
1 review
“Enjoyed my stay, however housekeeping didn't clean my room...”
4 of 5 stars Reviewed April 22, 2013

Enjoyed my stay, however housekeeping didn't clean my room one day of my 4 night stay. Happily my bill was adjusted for this inconvenience. I would highly recommend this hotel to others.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, Manager at Baymont Inn and Suites Mattoon, responded to this review, April 23, 2013
Virginia, Thank you for being our guest! Again we apologize for the housekeeping error but are delighted we were able to correct it to your satisfaction. Thank you for highly recommending the Baymont Inn & Suites to other travelers. We hope to see you on your next trip to Mattoon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Baymont Inn and Suites Mattoon

Address: 206 McFall Road, Mattoon, IL 61938 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Illinois > Mattoon
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Mattoon
#4 Business Hotel in Mattoon
#5 Family Hotel in Mattoon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites Mattoon 2*
Number of rooms: 63
Official Description (provided by the hotel):
The Baymont Inn & Suites in Mattoon, Illinois is pleased to provide our guests with exceptional service and quality amenities at an affordable price. Whether you are here for business or leisure you can enjoy your heated swimming pool and hot tub, free wireless internet in every room, free HBO and cable, and much more. After a restful night of sleep, you can look forward to starting your day with a Complimentary Enhanced Breakfast. ... more   less 
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Also Known As:
Baymont Inn Mattoon

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