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“Not impressed with hotel, other than customer service...” 3 of 5 stars
Review of Baymont Inn and Suites Mattoon

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Baymont Inn and Suites Mattoon
2.0 of 5 Hotel   |   206 McFall Road, Mattoon, IL 61938 (Formerly Fairfield Inn)   |  
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Stay 3, Save 20%
Ranked #5 of 8 hotels in Mattoon
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144 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
Charleston
1 review
5 of 5 stars Reviewed March 20, 2013

This motel was terrific!!!! The staff as awesome...Thanks Kathie and Joanne....The breakfast was great and the rooms were very clean. Loved the pool and hottub. This is such a great place to stay. I will come back agin!!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, Manager at Baymont Inn and Suites Mattoon, responded to this review, March 25, 2013
We'd like to thank you for staying with us & submitting a review on TripAdvisor. We're really glad to see that you enjoyed your stay at the Baymont Inn & Suites Mattoon! Thank you for the compliments on our hotel’s breakfast & cleanliness. I will be sure to pass along your kind words to our staff. We hope to see you again soon on your next visit to Mattoon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leaf River
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 6, 2013

The hotel was under renovation when we were there, but it didn't disrupt anything for us. Great breakfast, pool water was actually comfortable temperature,friendly helpful staff.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, Director of Sales at Baymont Inn and Suites Mattoon, responded to this review, March 8, 2013
Thank you for staying at the Mattoon Baymont Inn & Suites during your recent visit to the area. We are so happy to hear that the renovations did not impact your stay negatively. We pride ourselves on our great customer service and are glad that we stayed true to that for you. We hope if you are ever in Mattoon again, you return to our hotel! Thank you for your positive feedback and taking time to write a review!

Sincerely,


Hannah Bugle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Baymont Inn and Suites Mattoon

Also Known As:
Baymont Inn Mattoon
Address: 206 McFall Road, Mattoon, IL 61938 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Illinois > Mattoon
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Mattoon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites Mattoon 2*
Official Description (provided by the hotel):
The Baymont Inn & Suites in Mattoon, Illinois is pleased to provide our guests with exceptional service and quality amenities at an affordable price. Whether you are here for business or leisure you can enjoy your heated swimming pool and hot tub, free wireless internet in every room, free HBO and cable, and much more. After a restful night of sleep, you can look forward to starting your day with a Complimentary Enhanced Breakfast. ... more   less 
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