The hotel was okay. On the phone we were promised a particular rate. If we hadn't been promised that rate, we may not have stayed there. When we got there and signed the paper work, it was for the promised rate. Can you believe it - The next morning when we checked out, the girl said that the rate was not authorized and we ended up paying way more than what we agreed to in the first place. Her name was Linda, and she actually placed blame on her colleague. The guy that checked us in was courteous and polite. I thought when you signed a paper at check in, it was to say you were agreeing to pay the amount specified. I think that should be an agreement from both sides (the hotel and the guest). Everything about this hotel sucks, especially when they check you in for one price, then double it when you go to check out.
