They have no first aid kit so don't ask. The bathroom door didn't shut. One lamp and two outlets didn't work in the room so we had to charge our phones in the bathroom. When asked to do something about it, the management seemed evasive at best. The main reason we picked this hotel was the indoor pool since we have a three year old boy. It was so cold the first night and we were told it would be fixed the following day, but if you can believe this, it was not. The manager the next day walked away from the front desk when I raised this concern, not professional whatsoever and an extremely rude man. Many other young families we talked to were disappointed that the supposedly heated pool was "not working". I DO NOT recommend staying here.
- Official Description (provided by the hotel):
- Newly renovated & updated Days Inn, with 122 rooms. Free internet, indoor, heated pool, pet-friendly, non-smoking. Handicap accessible. Minutes from several attractions. ... more less
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- Also Known As:
- Days Inn Mattoon Hotel Mattoon