I was stunned when I walked in after not having been here for a couple years. The remodel is beautiful and really gives the hotel such a wonderful rejuvenation. So much more than simply paint and carpet, they really did a nice job conveying the "Wow" of a boutique hotel.
So many of the details are great: flooring, wall art, flexible reading lamps in bed, granola bars and a small bottle of water along with the peppermints, soft and firm pillows, and multiple textures and pleasant colors.
They only missed one (low-cost) feature, and for me it's a biggie. The shower head is from the 1970's Motel 6 class! Why? The combination of a poor shower head and soft water makes rinsing off the soap quite difficult. But, at the energetic desk clerk told me, it could still be updated.
The staff is wonderful. Everyone I encountered was pleasant and seemed to have pride in their work and the hotel. That was refreshing and appreciated. I have to give a special shout out to Alice, who is the ever-present "breakfast lady." I mentioned to her that the juice machine was displaying "Refill" next to the cranberry juice button. She went right to work on it and went above and beyond by bringing me an unsolicited glass once she had refilled it. That's really "taking care" of your customers.
One last word for all Choice Hotels: Why is Fox News the de facto program at breakfast in EVERY Choice Hotel I have visited? It makes me dread going down to breakfast.
- Official Description (provided by the hotel):
- We know that you and your guests will find the comfort you are looking for at the newly remodeled Comfort Suites Mattoon. The hotel's lobby as well as guest suites is designed to be sophisticated and welcoming, incorporating natural stone, rich wood tones and warm colors. Whether its business, adventure, or relaxation that brings you to Coles County the Comfort Suites Mattoon has you covered.The Comfort Suites Mattoon is conveniently located off of Exit 190B from I-57. Our all-suite hotel is located in the heart of the Mattoon business district and is within walking distance to several restaurants as well as shopping centers. Only minutes away from area attraction including Eastern Illinois University, Lake Land Collage, Lincoln Log Cabin, and Tanger Outlet Center. Enjoy the great outdoors with a walk through Douglas Hart Nature Center or Rockome Gardens, the stepping stone to Illinois Amish Country. The area's best fishing and boating can be found at Lake Mattoon or a short drive over to Lake Shelbyville. Our contemporary design and Hometown Hospitality feel welcomes all types of travelers. Both vacationers and business travelers will appreciate the extras we've added including triple sheeted bedding, flat panel HD televisions, queen sized sleeper sofas, microwaves and refrigerators in all guest suites. If business brings you to Mattoon, IL, we've added features designed to keep you productive on the road including complimentary high-speed Internet that ensures you're always connected with the home and office, an oversized desk accompanied by an ergonomic office chair and Your Suites Success Re-Charge Device. ... more less
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- Also Known As:
- Comfort Suites Mattoon Hotel Mattoon
- Mattoon Comfort Suites