I was visiting my hometown for a wedding from Los Angeles. I was extremely disappointed from the moment I checked in. My over priced room was large but had a worn out chair, not all the lamps worked, stained wallpaper and the bathroom floors weren't very clean. The first thing I noticed was the clock radio flashing. It was broken. I needed a clock since I was coming from a different time zone and had to wake early for a wedding the next morning. When I got a replacement, that clock was also broken, but could tell the time. (I had to use my cell phone alarm to wake me up.) How expensive are clock radios? No coffee maker in my room as promised. The breakfast was a joke! They had small Styrofoam cups (matching the ones in my bathroom) for the coffee, dry cereal and tiny donettes. Breakfast was totally not worth waking up early for. The shower handle fell off in my hand when I turned on the water. One night the electricity went off for several hours and the staff didn't seem to offer any explanation. The television would turn itself off and not all the channels worked. The air-conditioning wasn't on and I had to have my window open. The staff would stand under my window for their smoking breaks...I was in a Non-Smoking room. Thank goodness I spent most of my time out of the room. That area is depressed enough and to have a motel like that in business is a shame because I will never stay in that area again. I will go to Tinley Park next time.
