This Hampton has recently been doing updating and remodeling and our King room was in excellent shape-everything fresh and comfortable bed with clean everything. However, the reason for the 5 stars was the lady at the check in/check out-MIchelle (sp?) WOW! She was friendly, efficient, and helpful. There was a minor issue in our room,nothing to cause us discomfort but we thought we should let her know. She was apologetic and even presented us with a small travel bag- bottled water and some goodies - by way of apology for our inconvenience. MIchelle is definitley a strong ambassador for Hilton and for this Hampton. Definitely a treasure they should value. Also, there is a commuter train that goes from Matteson into the City of Chicago. I'd say stay here- spend the day in Chicago, and come back at end of the day-- MUCH cheaper, safer, and easier with much less city stress.
- Official Description (provided by the hotel):
- Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more less
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- Also Known As:
- Hampton Inn And Suites Chicago Southland-Matteson
- Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson