They have signs posted everywhere saying "if you didn't like your stay we will give you a night for free". There were kids left alone in the room above us jumping off the beds all day and most of the night. I called down to the front desk many times, and even went down a couple times to complain, but the kids didn't stop till 2 in the morning. When I went down to the front desk the next morning to pay I told them I had a horrible night, they said since I went through a different website to pay they weren't going to give me a free night. They took down my information saying they would do what they could, but I never got the free night they advertise. I will not stay here again.

This is my second time staying here while on business and everything is great. The price is right and they offer great perks! They're thoughtfulness keeps them going as far as their to-go breakfast bags and the happy hour with beers offered to guests Coming in after work. The rooms are very modern and updated. It is further south than preferred, however the food options are good and you're right across the street from a beautiful Church.

The wood in the rooms chip away, however it is not the Swissotel so do not expect expensive furniture. The bed is comfortable and the room has ALL the amenities you need whether its to throw a small intimate gathering or a "stay-cation"! I wish all Hampton Inns were this nice! Very rare find!

Only con is that it is a pretty fair distance from the city but the morning commute to the SouthSide of chicago is only 20 minutes during the weekday and less on weekends. Easy to find because its off the exit ramp. Keep in mind, the food they offer is free so it won't be amazing, it's not. However, if you want better food, go to Panera Bread or Cracker Barrel across the street. There are also close food options as well like a Chipotle, Fuddruckers, Harold's, Red Lobster, etc.

Stay here, you won't regret it.

Went to the area for the Chicagoland Speedway Nascar Race and stayed 2 nites.... This hotel is so nice and new and modern, rooms are spacious we had a king suite, and it was so nice with well appointed decorations and the bed was to wonderful did not want to get out of it... The people at the desk was so nice, I forgot my phone charger and they provided me with one. And the morning breakfest was so good, they had several warm items such as mini omlets and bisquits and gravy, it was great, we will definately be coming back to this hotel next year when we go to the race..

Went to the Chicago area to sing at a men's retreat and the church booked us at the Matteson Hampton. I am very glad they did! The rooms were roomy and beds were very comfortable. I never heard our neighbors through the walls either. The breakfast was excellent and the afternoon we got there they had lasagna out and it was yummy too. They also had cookies! The staff were very friendly and accommodating and service was excellent!