They have signs posted everywhere saying "if you didn't like your stay we will give you a night for free". There were kids left alone in the room above us jumping off the beds all day and most of the night. I called down to the front desk many times, and even went down a couple times to complain, but the kids didn't stop till 2 in the morning. When I went down to the front desk the next morning to pay I told them I had a horrible night, they said since I went through a different website to pay they weren't going to give me a free night. They took down my information saying they would do what they could, but I never got the free night they advertise. I will not stay here again.