Stayed two nights while visiting Chicago -- King suite. Room was really nicely decorated and comfortable. Very spacious. It was our first time at a Hampton Inn and I was impressed. Great access to restaurants, stores and fairly straight jaunt to downtown (35-45 min). Breakfast buffet had lots of choices and was tastey, but only 1 waffle maker for all guests so they could use another. Staff seemed very busy and a little overwhelmed. When I asked for a suitcase rack, the front desk person just said 'no, they didn't have one' and made no attempt to address my need. We also needed additional pillows and towels for the 3 of us, and housekeeping, while pleasant, noted that they were very busy. Pool was also very cold and appeared somewhat dirty. No hot tub. Overall, good stay.

I was pleasantly surprised by my experience. The staff I encountered were all very pleasant and helpful. The room was comfortable and nicely decorated. The furniture had a few scratches, but everything else was beautiful. My room was spacious and my bed was very comfortable.

I was really pleased to discover the toiletries available. I didn't want to check my bags on my flight so I didn't bring my own and I was pleased to discover everything I needed and more - I haven't seen shower gel or mouthwash in a hotel in a while!

The workout center was clean and comfortable and offered several options for cardio equipment as well as free weights (starting at 5 lbs). My only concern was that the treadmill stopped on a dime - it was not a brand I was familiar with and I've not encountered this with other machines.

The complimentary breakfast was a nice perk. The eggs and French toast sticks were hot and delicious and there were many options to choose from, including fresh fruit.

If business takes me to this area again, I look forward to staying at this hotel.

Stayed at this Hampton for business. The location is great as it's literally across the street from our office complex. However, the location is tricky the first time. It sits on a road behind a strip mall, so your gps may get you lost. It's a quick, easy drive from Midway airport. Just take Cicero all the way. There are a lot of stoplights, but it is the fastest route (about 25 minutes). Do not take any freeways, you will be going out of your way.

As for the hotel itself, the room was very dusty and the carpets had not been vaccumed. There was hair on one of nightstands, which particulary grosses me out, and could have been removed if they dusted. That said, the front desk team is extremely friendly, but the cleaning staff could use some work. For value, I give it 3 stars. Perhaps it's my company's fault for not negotiating a better rate, but $129 for a small town Hampton with a dusty room is not value to me. I would stay here again on a one or two night business stay, but not otherwise.

Stayed at this property while in Chicago to attend my grandmother's funeral. I was very impressed with the hotel and the staff. They were very responsive to our needs and very friendly. The rooms were well appointed and the lounge/breakfast area was beautifully decorated. The offered 24 hour coffee and tea as well as a decent breakfast buffet and fresh cookies in the evening. I did not have a chance to utilize the pool are, however they have an enclosed pool and it was maintained very well. Being from Chicago I was familar with the area and there are great choices for dining (nothing fancy but good standard chains and fast food), as well as shopping - some within walking distance of the hotel. We are thinking of using this property for our family reunion the next time it is in the Chicago area. I would recommend this hotel to anyone.