While waiting to check into our room -- we were told it was being cleaned -- we (my mother, sister and I) decided to have the chicken dinner. It wasn't as good as the chicken served at my local grocery store and it cost a heck of a lot more. Customer service was non-existent. After dinner, we waited another hour for our room (long after the normal check-in time). When we were finally told it was ready, we carried our luggage down the hill to the cabin and found beer cans and wet dirty towels everywhere along with a fireplace filled with ashes which made the room stink. No attempt had been made to clean the room. We turned around and demanded our money back and had to argue extensively to get it!! Worse experience ever!!!
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