I just want to say that we had a great stay and we enjoyed the service when we visited our son who is going to college in this area. We would definetly recommend to others. Night of big storm they were very hospitable to us.

We choose this hotel because it was just outside of Chicago. We had a great time. Our kids loved the clean pool and great breakfast. The room was very clean. The hidabed was typical with thin spring mattress. We had a great time and drove into Chicago during the day to see the sights.

I knew this wasn't a 4-start hotel, but it was substandard for even a 2-star:

* The mattresses were worn out - it was like sleeping in a black hole.

* The room was only slightly larger than a standard 2-bed room, even though billed as a "suite" -- the couch and desk were separate from the beds, but there was no room divider and you couldn't see the TV from the couch.

* The elevator didn't work about half the time. You never knew when you got on whether the door would re-open or not.

* Previous reviews regarding the chlorine level at the indoor pool were right on. I sat in the pool room with my kids for 30 minutes or so but had to leave when the burning in my eyes and nose became intolerable.

* The hot tub didn't work about half the time.

* Maid service was spotty at best.

* I had to go get the plunger myself to fix a stopped up toilet - called the front desk and that was the only solution they offered.

* The "Fresh and Hot" continental breakfast consisted of frozen Jimmy Dean sausage biscuits, cereal and pastries. Neither hot nor fresh.

* "Free wireless internet" didn't work in my room, even using the Linksys bridge provided by the hotel. I had to sit in the lobby to get any kind of internet connection.

* Not specifically related to this hotel, but for those unfamiliar with the Chicago area, Lombard is *way* out in the suburbs. It's a 45 to 90 minute drive to the city no matter what time of day, even though you're only 20 miles away. Wish I had known that in advance.

The hotel was clean but run-down looking, the staff was friendly but didn't go out of their way to be helpful. Overall, it was just your run-of-the-mill Comfort-brand hotel, though definitely below average. I wouldn't stay here again, even if I had business in Lombard. And certainly not if I was planning to visit downtown Chicago.

Not the cleanest hotel we've been in. They claimed to have a hot breakfast, which was not true. The hotel was remodeling the breakfast area to "better accommodate guests in the future." Unfortunately, it wasn't ready and what food they had was terrible and microwaveable. They also claimed to have a heated indoor pool and hot tub. The first two days we were there, the heaters were not turned on and the water was too cold to swim in. I will never stay in this hotel again!