Upon our late arrival (check in was good for the hour - our plane was delayed three hours)......we checked the bed. Found numerous human hairs on the sheets. Requested and received new sheets. All one can ask for. Yet, in the morning when using the shower, there was the same black hair in the shower. Did report the matter to the staff on duty. They offered to do something but since I used Hotwire.com they could not address the issue. They were professional, but I simply hope the manager and management address these issues with their house keeping staff.
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- Also Known As:
- Extended Stay Lombard
- Lombard Extended Stay