This location was the worst experience one could imagine. The hotel manager was rude and insulting, not wanting to answer any of my concerns. The phone lines were out of service for an entire week, (no incoming calls & could not dial out), there were no coffee cups for 3 days in the lounge, no sugar packets for the guests, (going on day 6). We are paying for a service that these "so-called" amenities are to be included, none are being fulfilled by the management staff here. New management team may be what is needed here. Complete waste of money for the lack of service....Disappointing experience!
- Also Known As:
- Extended Stay Lombard
- Lombard Extended Stay
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