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“One of our favorites in Lombard, IL.” 4 of 5 stars
Review of Residence Inn Chicago Lombard

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Residence Inn Chicago Lombard
3.0 of 5 Hotel   |   2001 South Highland Avenue, Lombard, IL 60148   |  
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Free Parking
Ranked #1 of 10 hotels in Lombard
midwest
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“One of our favorites in Lombard, IL.”
4 of 5 stars Reviewed May 30, 2013

We stay at this Residence Inn whenever we are in Lombard.The hotel campus is like an apartment community. Not a building with a long hallway or elevator. Each building has two floors with an outside staircase. If you have a lot of luggage and are located on the 2nd floor, be prepared to walk from your car(which can be a long or short walk depending where you park) and then carry your luggage up the steps. Residence Inns are being remodeled so the furnishings are nice. Some of these hotels have a new sofa, chairs and kitchen appliances but this one only had the stainless steel kitchen appliances and cabinets I asked for an upgrade and they kindly gave us a room with a king bed downstairs and a loft with a double bed.
Every morning they serve a hot breakfast which varies from day to day. Monday and Tuesday evenings they serve a small dinner. While we were there we had hamburgers made on their outdoor grill, chips, potato salad, cookies, soda pop and wine.
My only complaint is I wish they had double beds in the rooms. You get either a room with one queen bed and pull out sofa or if upgraded a king bed.
The location is good. Near York Town mall, Oakbrook Shipping Center, many restaurants, hospitals, Toll way, high way and many corporations.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, June 4, 2013
Thank you so much for taking the time to write a response about your stay at the Lombard Residence Inn. We are glad the team could meet the needs of your family.
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78 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Sydney, Australia
Top Contributor
87 reviews 87 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed April 29, 2013

I stayed at the Residence Inn at Lombard for a period of 4 weeks and the stay was extremely comfortable. The folks manning the reception were extremely helpful and efficient, the facilities onsite were excellent (namely the shuttle facility and recreational/gym facilities) and the rooms spacious and well serviced.

The dinner/refreshment provided on Mondays and Tuesdays was adequate, the breakfast limited but acceptable in terms of options.

All in all a very pleasant stay and one that I would repeat if travelling in the area again.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, May 2, 2013
Thank you very much for your review of the Lombard Residence Inn. It is our pleasure to take care of your needs and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota, United States
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 10, 2013

I Was in town for business and chose this as I always try to stay at Residence Inn. I was kind of disappointed at first at the style of this, as it seems to be converted townhouses. There are multiple "quad" style buildings in this location. There are 4 units on the bottom level and 4 on the upper level. After I checked in, I was given a map to find my unit, which happened to be within close walking distance of the main office. Parking was a non issue since there were ample parking spots.
The unit itself I enjoyed. It had a fireplace, the layout was solid, the furniture was a tad on the cheap side, as was the carpeting. The kitchen was great. There was ample room for work to be done along with having guests or multiple occupants. Each unit has a sliding patio door, but there isn't a grill just outside the door to enjoy, which would have been fantastic, albeit unrealistic.
The workout room is small, but it has kettlebells. This is the only hotel to date that I have stayed at having Kettlebells, which I thought was great. I had limited interaction with the staff, but they were great when I did happen to interact with them.
When I return to the Lombard area, I'll be staying here again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, April 23, 2013
Thank you for taking the time to write a review about the Lombard Residence Inn. We hope to see you again the next time you are in the Lombard area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 28, 2013

My husband and I were in Chicago over Thanksgiving for a wedding and had an opportunity to stay at this property for a few days. The room we were in was clean and updated with all the amenities of home. The free breakfast in the morning was delicious and very abundant with choices.

I can't say enough about the General Manager and her front desk staff. They were kind and veerrry helpful in giving us information and places to see since this was our first lengthy trip to Chicago. Even though Thanksgiving dinner wasn't served at this property, they recommended a great restaurant within walking distance.

A great place to stay! We'll definitely be back!!

Room Tip: If possible choose a room on the top floor. We had a lower level room and young kids were above us...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, April 11, 2013
Thank you for taking the time to give us your feedback. We are so glad you were able to enjoy your holiday with us at the Lombard Residence Inn. We hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 24, 2013

The Residence Inn Lombard is a wonderful property for an extended stay, Right from the friendly front office staff to the cooks to the housekeeping staff who make it a point to make one's stay a pleasant one, everyone deserves a mention.

The rooms are well laid out, well done up, with a warm cozy feel, without the sterile feel of a posh hotel. Being on an extended stay for around 2 and half months, believe me, every small detail counts towards making it a better experience.. and they did just that... Comfy beds, flat screen TV, full size fridge, kitchenette, microwave, iron box, cutlery, kitchenware, hassle free parking.. they even go to the extent of filling the groceries in for you!

The morning breakfast was great.. with loads of options to choose from, their shuttle facility useful as well, not only to the work place but also to other places nearby to the hotel. It is conveniently located close to transit points like 10 mins form the Metra station and about 20 mins from O'Hare.

This hotel would definitely be on my list to recommend for an extended stay or even a pleasant get-away for a short while!!

Room Tip: If you are travelling heavy, would suggest to choose the ground floor suites. Would be much easier t...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, April 11, 2013
Thank you very much for your feedback at the Lombard Residence Inn. We enjoy working with our extended stay guests to help them have a great stay when they are away from home for an extended stay. We hope to see you at the Residence Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 4, 2012 via mobile

A nice big room with all the amenities, stove, full sized fridge with ice maker, microwave, iron, & coffee pot. Staff was very accommodating. Parking was very convenient. Free continental breakfast was a notch or two above the average. A non-smoking motel, but has covered areas right outside the rooms so you don't have to stand in the rain if you are a smoker. Room and grounds were clean. Bed was comfortable with extra pillows. All in all, an excellent value.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, Manager at Residence Inn Chicago Lombard, responded to this review, September 17, 2012
Thank you for your review of the Lombard Residence Inn. We are very happy you were able to enjoy all the hotel has to offer when you are away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed August 9, 2012

The hotel was great!The staff was pleasant and helpful. We had a suite with an upstairs bedroom. The hotel room was very modern with flat screens,comfortable beds and nice kitchen appliances. This was great for a small family going to Chicago for the weekend! It was only 20 minutes from the downtown area. It was close to two malls and lots of restaurants in the area as well. We enjoyed our stay and will definately be back!

Stayed August 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, Manager at Residence Inn Chicago Lombard, responded to this review, September 17, 2012
Thank you for your review of the Lombard Residence Inn. We are very happy you and your family had a very enjoyable time while staying at the hotel. We hope to see you again in the Lombard area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Residence Inn Chicago Lombard

Address: 2001 South Highland Avenue, Lombard, IL 60148
Phone Number:
Location: United States > Illinois > DuPage County > Lombard
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lombard
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Reservation Options:
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn

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