Papers I left on the desk while out was tossed by housekeeping. I reported to front desk, and they said they would report to supervisor of housekeeping. Never heard back from anyone. Front entrance to hotel was never cleared of snow and ice. Heat was not working when checked in. I was given a heater and problem was corrected the following day. Hotel itself was really nice, except for the issues I mentioned above.
- Official Description (provided by the hotel):
- The Embassy Suites Chicago Lombard/ Oak Brook hotel is located across the street from Yorktown Mall the Shops at Butterfield and just 2 miles from the prestigious Oakbrook Center Mall. Morton Arboretum and the Brookfield Zoo are other local attractions just minutes from this Oak Brook hotel. Our all-suite, full-service, upscale accommodations provide a comfortable and relaxing environment with the very best in customer service. An ideal choice for the business or leisure traveler! Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Hotel Chicago
- Embassy Suites Lombard
- Lombard Embassy Suites