My partner and I stayed for a weekend getaway, and to celebrate her birthday. From start Kelli at the desk was great, she checked us in quickly and set us up in a room on a high floor, far away from a large block of rooms in town to party. It seemed like we were the only people staying on our floor, which was so nice! John the bellman was awesome; he was very friendly and professional and helped us up to our room. A little while later he brought us up a bucket of beers to celebrate my partner's birthday!
We ordered room service three times during the stay, and each time the food arrived quickly, tasted good, and service was great. The only thing I would change about that experience would be the salmon club I ordered. I was expected cooked salmon, and the menu didn't specify, so I was disappointed when the club arrived stacked inches high with cold smoked salmon. Sadly, I couldn't even finish it, it was just not for me at all. I know I could have called back and I'm sure they would have replaced it with something else, but I simply wish the menu had specified; I should have asked, though. That said, breakfast and dinners were both amazing. My waffle at breakfast was stacked two high, a nice surprise! The steak I had for dinner was perfect.
The room was beautiful and clean. The bed was so amazing, and I'd buy one of my own from them if I could afford one! We had two amazing nights' sleep, the shower was fantastic and service was superb.
It is conveniently located, out of the city, but close enough to park and ride the train into Chicago, which we did several times. We also went to the Hollywood Casino in Aurora (40 minutes from the hotel) one night.
We had planned for this trip to Chicago to be a one-time thing, but due in part to a great stay at this hotel, we are considering returning and will absolutely stay at this Westin again.
- Official Description (provided by the hotel):
- The Westin Lombard Yorktown Center is located near O'Hare Airport in the heart of the Lombard/Oak Brook business and shopping corridor, we blend style with the convenience of a full-service hotel. ... more less
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- Also Known As:
- Westin Lombard Yorktown Hotel Lombard
- Lombard Westin