Stayed seven nights for family wedding. Had three different rooms in as many days. When original reservation was made, was promised a kitchenette in a suite but 1st room didn't have kitchenette. Was moved to second room. It had large swarm of ants that moved from the bathroom into the living/eating area. The bathroom shower had not been cleaned in a proper manner over time. Grout was missing and was dirty in and outside of shower. Large stain on the "living" area carpet. Moved to a third room, that had the kitchenette, but had broken sofa bed so our heads hung down into a hole. Two additional sofa beds brought in until one that was in good shape was found. Bathroom toilet had to be fixed so it did not rock back and forth and bathroom sink faucet was loose. Staff did try hard to provide good customer service and make amends by finding appropriate rooms and sofa beds and by finally rebating us two nights of room charges. Swimming pool and area was cold. Restaurant staff was wonderful for the day after the wedding breakfast. The food was excellent. The lobby/restaurant/business area of the hotel was much nicer than the rooms we stayed in. I expect better for the Wyndham name and the price we paid per night.
- Also Known As:
- Wyndham Lisle
- Lisle Wyndham
Location: United States > Illinois > DuPage County > Lisle
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Ranked #4 of 5 hotels in Lisle
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Wyndham Lisle-Chicago Hotel 3.5*
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