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“Fabulous service at an outstanding facility” 5 of 5 stars
Review of Hilton Lisle / Naperville

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Hilton Lisle / Naperville
3.5 of 5 Hotel   |   3003 Corporate West Drive, Lisle, IL 60532   |  
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Ranked #1 of 5 Hotels in Lisle
Loves Park, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Fabulous service at an outstanding facility”
5 of 5 stars Reviewed May 6, 2013

In late April I was part of a team that held a conference at this facility. It is a beautiful hotel and the service was outstanding. From the attention to detail in supporting our presentations, to the delicious food at the hotel restaurant as well as for lunch provided for the presenters, everything was top notch. I would definitely recommend this location for your next presentation or for a weekend get away, with its proximity to the Prime Outlets Mall.

Room Tip: Higher floors provide a nice view.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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312 reviews from our community

Traveler rating
    148
    104
    36
    14
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Lisle, United States
1 review
5 of 5 stars Reviewed May 4, 2013

This is an excellent hotel. I would like to especially thank the very helpful staff. The amenities are great, we enjoyed a very nice fitnes center, pool and hot tub. As the 2013 flood victims we got a special rate of $69 per night, and out of many hotels we stayed during 2 weeks, we feel that Hilton had the best ratio of price/quality. Receptionionists were very understanding and helpful. We would strongly recommend to all our friends and family to stay there.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceville, GA
Top Contributor
74 reviews 74 reviews
63 hotel reviews
Reviews in 50 cities Reviews in 50 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 30, 2013

The rooms are comfortable, quiet, and roomy. The beds are excellent. I had no trouble sleeping as I do in many hotels. The fitness center was well equipped, but could use another bench and a station for cable pulls and pull ups as many Hiltons do. I am a Hilton Honors Diamond VIP so I got a room on the club level where the executive lounge is. Very nice lounge for breakfast and in the evening snacks. Too bad there was a charge for alcoholic drinks in very tiny glasses. The staff was excellent and very hospitable. The restaurant was very good with very nice views of the water. As long as this hotel has rooms available, I will stay here when I have to come back to this area.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Camarillo, United States
1 review
5 of 5 stars Reviewed April 26, 2013

Vince (from Alaska) at the front desk was fantastic! He was great at welcoming us and what a great attitude whenever we had a request during our stay. He always promptly took care of our requests and then offered to do more. Enjoyed him and the staff until the time we left. We don't get to the Naperville near Chicago are too often, but whenever we do we know we will be staying at this property. When leaving I asked Vince if this was a new property and he told me it was 15 years old and they will be remodeling the guest rooms this year. I was quite surprised because the building and the decor in the lobby, restaurant and bar look like it had just been built this year

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moreno Valley, California
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 17, 2013

Of course, it's away from downtown but it will capture your attention. Views from some of the rooms are very, very nice. First time here at this location but one thing for sure, the hospitality is super!
It seems that the hotel has instituted some new evening venues, which has gotten my attention is a very positive manner.
I will be returning to experience more of the hotel and the wonderful staff.

Room Tip: 6th floor.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2013

You can tell that this hotel works hard to maintain the best experience possible for it's guests.
My room was impeccable. We also had breakfast there, as well as bar and dining room experience. Everyone go out of their way to provide great service.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlottesville, Virginia
Top Contributor
192 reviews 192 reviews
64 hotel reviews
Reviews in 62 cities Reviews in 62 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 5, 2013

You can tell the age of this hotel from the structure ( elevators , corridors etc) but they have done a good job modernizing the rooms and the bar area . The rooms were a comfortable as i would expect from a Hilton though i think my heating system was a bit strange it told me the room was 75F but it was more like 70F . The staff were really nice , i was meeting some colleagues at the hotel across the road and they drove me in the shuttle bus and explained they regularly take parties out to restaurants and bards and bring them back to the hotel , a very good thing to remember if you stay here with a group . i got access to the lounge on the 6th floor which was very small and did struggle a bit with the breakfast rush. My only real complaint was the bar prices $10 for a short and mixer seemed a bit excessive , even for a Hilton.

Room Tip: Avoid the 6th floor near the elevators as there is a lot of traffic going to from the lounge area in...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Lisle / Naperville

Address: 3003 Corporate West Drive, Lisle, IL 60532
Phone Number:
Location: United States > Illinois > DuPage County > Lisle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Lisle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lisle / Naperville 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
Our award winning hotel will surpass your expectations, welcome to the Hilton Lisle/Naperville hotel. Located among Naperville hotels near Chicago, we're positioned just steps from several major corporation offices. Guests can swim laps all year round in our indoor pool, unwind in our whirlpool spa, and stay fit in our fully equipped fitness center. We offer complimentary shuttle bus service to local businesses, and feature an executive floor with executive lounge access. Also featured on property is the local favorite, Allgauer's restaurant. We can accommodate groups/meetings from 10 to 360 people in our flexible event space, perfect for weddings, social, and business events. ... more   less 
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Also Known As:
Hilton Lisle / Naperville Hotel Lisle
Lisle Hilton Hotel

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