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“Great for a weekend retreat” 4 of 5 stars
Review of Hilton Lisle / Naperville

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Hilton Lisle / Naperville
3.5 of 5 Hotel   |   3003 Corporate West Drive, Lisle, IL 60532   |  
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Ranked #1 of 5 Hotels in Lisle
Orlando, Florida
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
“Great for a weekend retreat”
4 of 5 stars Reviewed February 20, 2012

This past weekend we stayed at the Hilton Lisle because of the convinence to a party we were attending. We found the location perfect, had a extra large room courtesy of our Hilton Honors status, room was very nicely decorated, clean and quiet. The complimenary buffet breakfast was perfect and probably had one of the quickest check-in processes ever. One of the best surprises was the two large cookies that were waiting when we came in for the night.

Room Tip: I think because this is close to a corporate area, weekends can be quiet and help with getting the u...
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review, February 22, 2012
Thank you for taking the time to give us your feedback. I am happy that you enjoyed our fresh baked cookies. We make all of our pastries, cakes, cookies and candies right here at the Hotel. We hope to see you again soon, perhaps for another weekend getaway.
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315 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Ann Arbor, Michigan
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 6, 2012 via mobile

As usual the Hilton in Lisle is the absolutely best place I have ever stayed. Quiet rooms, great resturaunts and the best staff. I have returned often from overseas and enjoyed my time here. The hotel is just what you want and need for business and just to relax. To the staff a big Oooooorah!!!! from the Marine.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review, February 7, 2012
Thank you for your wonderful feedback. We will be sure to share your great response with the entire staff. We consider all of our guests as family and appreciate the time you took in giving us your review. We look forward to seeing you again soon.
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Arlington Heights, Illinois
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 30, 2012

I was so happy to stay here. It was as quiet as promised, and the front desk staff were great--very welcoming

Room Tip: Ask for a room away from the expressway. You'll face Warrenville Rd., very quiet
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  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review, February 2, 2012
Thank you so much for your kind words. I am happy to say that all of our rooms, including those facing the highway, are very quiet and all feature the same great amenities. We look forward to seeing you again soon.
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Chicago area
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 6, 2012

I was treated somewhat rudely by the front desk; I believe it is because I booked through a discount hotel website. On check-in, I requested a very quiet room. After I went to my room, I discovered I had been given a room that adjoined another; for security and noise reasons, I went back and asked to be placed elsewhere. She dismissed my concerns as if I were being frivolous and claimed that the entire hotel was sold out. That was ridiculous; it was a Wednesday night, the parking lot was empty, and the hotel was very quiet. The gentleman ahead of me at check in had also booked through a third party and was sent to the same floor as well. It was clear that we were all being sent to the same area of the hotel. She stated that the only place she could move me was an office meeting suite with no bed. Ridiculous. Rather than stay and continue the discussion, I went back to my original room in an eerily quiet and empty hotel, apparently with others who had gotten a discount on their standard rates. It was indeed quiet and the room was lovely. But I did not appreciate being treated like an unwanted nuisance. And I also did not appreciate having to go to the lobby for free wifi. Many lower-end hotels offer free wifi in the rooms.

Room Tip: Ask for a room facing away from traffic.
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  • Stayed January 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lislehotelmanager, Manager at Hilton Lisle / Naperville, responded to this review, January 10, 2012
Thank you for leaving the review and informing us of your problem. All guests at our hotel are treated equally no matter how or where they booked their room, so I will be looking into this to find out where we went wrong and discuss with the staff how we can do better. Again, I do apologize and hope we get the opportunity to see you again next time you are in the area.
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Gettysburg, Pennsylvania
Top Contributor
183 reviews 183 reviews
31 hotel reviews
Reviews in 61 cities Reviews in 61 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed December 19, 2011

My office is right around the corner so that is why I chose this hotel. The hotel was very nice. I have stayed here on two occasions. The first time I was on the 2nd floor and it was nice. The second time I was on the 8th floor, but right by the elevator and it was noisy. The roomn is very spacious and the bathroom is very nice and clean. The couch was a little dated, but I didn't really need it so I didn't sit on it. The restaurant in the hotel is very expensive and decent food. I would have appreciated a complimentary breakfast which I have enjoyed at other Hilton chains in the past. The hotel staff is very nice and helpful, Ths hotel is a short drive to nearly every food and shopping option you may desire.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lislehotelmanager, Manager at Hilton Lisle / Naperville, responded to this review, January 10, 2012
Thank you for staying with us recently. I am glad that you enjoyed our hotel enough the first time to stay here again. We do offer rooms that come with breakfast. They are our Executive Rooms, all of which are on a private floor and come with continental breakfast and hors d' oeuvres.
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Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 29, 2011

Hotel was ideal being that I needed to work out of a local Lisle office. Honestly, it's not the best Hilton I have ever stayed in, BUT the staff are fantastic (especially the Bell Stand guys). They will take you anywhere locally within a 5 mile radius in case you don't want to drive or don't have a car. They also do a morning van drop to all the local offices (main ones) and a collection. Exec Lounge is basic. Rooms are OK, but not that modern. Hotel is clean.

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review, January 10, 2012
Thanks for leaving the review. I will be sure to pass on your kind comments to our staff, especially the bell staff. We hope to see you again soon.
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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 27, 2011 via mobile

First two nights were fine. At about 1:15am started to hear lots of commotion in hallway- doors slamming and people partying. Turns out they moved a crowd from an earlier wedding party across our room into a parlor at around 1:00 am. After several complaints they finally moved the group back to the bar at around 2;30 am. They did not charge us for the night but that did not make up for loss of much needed sleep. No management on staff that evening.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review, January 10, 2012
I sincerely apologize for the problems with the wedding party during your last night with us. We try to do everything we can to prevent large groups and events from interfering with our other guests and we obviously let you down. This has been addressed with our staff in hopes of preventing this from happening again. We hope this doesn't prevent you from staying with us again next time you are in the area.
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Additional Information about Hilton Lisle / Naperville

Address: 3003 Corporate West Drive, Lisle, IL 60532
Phone Number:
Location: United States > Illinois > DuPage County > Lisle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Lisle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lisle / Naperville 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
Our award winning hotel will surpass your expectations, welcome to the Hilton Lisle/Naperville hotel. Located among Naperville hotels near Chicago, we're positioned just steps from several major corporation offices. Guests can swim laps all year round in our indoor pool, unwind in our whirlpool spa, and stay fit in our fully equipped fitness center. We offer complimentary shuttle bus service to local businesses, and feature an executive floor with executive lounge access. Also featured on property is the local favorite, Allgauer's restaurant. We can accommodate groups/meetings from 10 to 360 people in our flexible event space, perfect for weddings, social, and business events. ... more   less 
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Also Known As:
Hilton Lisle / Naperville Hotel Lisle
Lisle Hilton Hotel

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