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“Bed bugs in the room” 1 of 5 stars
Review of Hampton Inn and Suites Chicago Lincolnshire

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Hampton Inn and Suites Chicago Lincolnshire
2.5 of 5 Hotel   |   1400 Milwaukee Avenue, Lincolnshire, IL 60069   |  
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Ranked #3 of 6 Hotels in Lincolnshire
Chicago
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Bed bugs in the room”
1 of 5 stars Reviewed October 16, 2013

I was in this hotel last week and there were bed bugs in the room. They charged us for the entire stay for getting bitten by bugs. Not only that they also didn't help us move rooms. We had to drag our suitcases to the other end of the hotel. I would never stay at this hotel again.

  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curt A, General Manager at Hampton Inn and Suites Chicago Lincolnshire, responded to this review, October 22, 2013
Thank you for taking the time to express your subsequent disappointment with your stay. We accommodate many guests each evening and we always strive to make their stay a satisfying one.

The principal goal of our hotel is to provide a clean room and dependable service to all of our guests at reasonable prices. Consequently, it’s disappointing to learn you had bugs in your room during your experience with us. We appreciate you sharing your thoughts and opinions; we had the room inspected by our pest control company and there were no traces of bed bugs in the room.

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Hallandale Beach, Florida
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 11, 2013

The hotel is nice, I love the building structure, it's in a shopping plaza, restaurants in walking distance. Rooms with odd number are facing to a restaurant, the A/C is freaking noisy if you can choose room with higher room number. The room A/C is the olod fashion one, under the window, no central.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed October 9, 2013

This property was just renovated but you can't prove it by me. Rooms look the same as they have for the past four years I have stayed there for my High School reunions. Heating / AC unit across from reoom 343 sounds like a freight train at night!

  • Stayed October 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oconomowoc, Wisconsin
Top Contributor
106 reviews 106 reviews
37 hotel reviews
Reviews in 51 cities Reviews in 51 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed October 8, 2013

This Hampton is clean, bright and fresh. The breakfast is great. The staff is friendly. There are several restaurants within a few steps of the hotel. It is easy to get to from main highways.......................................................................................................

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coteau du Lac, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

I had an excellent stay. The personnel was fantastic and very helpful. I would recommend this hotel to my colleagues and friends. The room was very clean and the location was perfect for my business meetings

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sister Bay, Wi, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

A great clean place to stay! On our visit to await a new grandson, the staff knowing about the pending arrival, upon hearing the blessed news, gave us a card with individual comments from the entire on site staff!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2013

I stayed in 333, and there was an extensive smoke odor coming thru my bathroom vent every night. The staff was great at trying to patch the issue but not resolve it. They knew the bathroom vents are all tied together so if I have smoke in my room every night, check the first and second floor for smokers that share the same vent!!!!! Common sense!

Loved it otherwise ... I would return there in a heartbeat! Most comfortable beds on the planet.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Chicago Lincolnshire

Address: 1400 Milwaukee Avenue, Lincolnshire, IL 60069
Phone Number:
Location: United States > Illinois > Lake County > Lincolnshire
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Lincolnshire
#2 Business Hotel in Lincolnshire
#3 Family Hotel in Lincolnshire
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Chicago Lincolnshire 2.5*
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Also Known As:
Hampton Inn And Suites Chicago Lincolnshire Hotel Lincolnshire
Hampton Inn Lincolnshire
Lincolnshire Hampton Inn

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