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“Excellent customer service keeps me coming back” 4 of 5 stars
Review of Lincolnshire Marriott Resort

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Lincolnshire Marriott Resort
3.5 of 5 Resort   |   Ten Marriott Drive, Lincolnshire, IL 60069   |  
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Ranked #6 of 6 Hotels in Lincolnshire
Minneapolis, Minnesota
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
“Excellent customer service keeps me coming back”
4 of 5 stars Reviewed November 17, 2012

This was my fourth time staying at this property and I've noticed that customer service improves with each return visit. The staff are friendly and eager to help you with your needs, especially if you're a Rewards member. Regarding the rooms, they are clean and adequately furnished. Be forewarned though that the Internet connection is fair at best and probably not worth paying the $12.95 per night cost. Instead I would recommend just using free Internet in the lobby.

The location is also close to (by car) lots of shopping, restaurants, movies in either direction.

Room Tip: Ask for a room with a lake view.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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220 reviews from our community

Traveler rating
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    56
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • French first
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English first
Montreal, Canada
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 16, 2012

Stayed at the Marriott Lincolnshire Resort for 1 night. It is an older-style hotel but clean with good services. Good golf closeby, seems to be the primary reason most guests were there. Friendly service and good room service, rooms looked a bit dated.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clermont, Florida
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 7, 2012

We have stayed in hotels in this area several times while my mother-in-law was ill but this was the best. We were offered free theatre tickets the last time which was great as we had a lot of free time. Nice location and lovely room, lovely facility

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 4, 2012

My family and I stayed at the resort for a wedding in October 2012 and we had great service from the front desk and bellman staff!! My father is handicapped and the front desk team moved my parents rooms a few times until we had the right fit for him - we were total pains but they were SO patient and accommodating!! In addition, Idrish (who I called "M" all weekend!!) was absolutely great.... he helped us constantly with wheelchairs, moving luggage and just generally being an all around great guy!! It was a great weekend and a great experience at the resort.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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maui, hi
Top Contributor
65 reviews 65 reviews
49 hotel reviews
Reviews in 45 cities Reviews in 45 cities
393 helpful votes 393 helpful votes
3 of 5 stars Reviewed October 31, 2012

A typical Marriot with a beautiful concierge level, and a great pool, gym and jogging trails. The rooms were very small, however, and the bathroom is really made for just one person.
The staff was very nice and is in a gorgeous part of the suburbs.

Room Tip: All the rooms seem to be the same--small.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagleville, Pennsylvania
Top Contributor
79 reviews 79 reviews
25 hotel reviews
Reviews in 44 cities Reviews in 44 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 16, 2012

After reading some of the other reviews I was a little worried when we booked here. We didn't have much of a choice as this was the location of a family event.

We stayed 3 days (Thursday-Sunday) and paid $105 (group rate).

The property is somewhat dated with the long, dark hallways mentioned in other reviews, however the rooms themselves are VERY nice, large and airy with a large bathroom. This is the type of property that caters to business events during the week and social events on the weekend.

WiFi is free only in the lobby. Elsewhere it is $12.95/day which I guess is the going price. This also includes wired access in your room. Forget about cell service if you have Verizon. Not the hotel's fault but I couldn't get a 3G signal to save my life. While in the restaurants, I actually went into roaming.

The bedding is GREAT. I could have easily taken home the comforter.

When there is a wedding or some other event, it can be noisy. The events are in permanent outdoor structures (tents) and if you have a room on that side, you will hear the party.

The staff were very nice. Indoor and outdoor pools as well as a nice workout area. Everything was clean.

If you stay over on a Saturday into Sunday, definitely do the breakfast brunch at King's Wharf.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York
Top Contributor
155 reviews 155 reviews
35 hotel reviews
Reviews in 68 cities Reviews in 68 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed October 13, 2012 via mobile

I stayed at the Marriott for business travel and there was an outdoor wedding reception my first night. It was incredibly loud with a band, and even though the band stopped around 11 pm the wedding guests then moved the party closer to the guest rooms. The hotel is pretty old and dated and could use some serious upgrades. Hotel is in a decent area but not much to do and Chicago is over an hour away.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lincolnshire Marriott Resort

Address: Ten Marriott Drive, Lincolnshire, IL 60069
Location: United States > Illinois > Lake County > Lincolnshire
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 Hotels in Lincolnshire
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lincolnshire Marriott Resort 3.5*
Number of rooms: 389
Official Description (provided by the hotel):
Experience this truly unique Chicago hotel, located in peaceful Lincolnshire, ideal for business retreats, family vacations and romantic weekends. Located minutes from downtown and O'Hare Airport in the North Shore area, the Lincolnshire Marriott Resort caters to every need. Relax in style. Freshly renovated, our 389 guest rooms and suites include upscale amenities and simple luxuries like new bedding, décor, seating areas, ergonomic work areas and modernized bathrooms. Activities abound at this Lincolnshire Resort from the golf course and tennis club to the hiking/biking trails, fitness center and indoor/outdoor pool. You’ll also enjoy the unique on-site musical theatre offering year-round entertainment. Food-lovers will enjoy our four restuarants and lounges including preparations from our on-site farm and beehive. Chef-inspired meals range from familiar Midwestern favorites to more exotic creations. We have something for everyone at Lincolnshire Marriott Resort. ... more   less 
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Also Known As:
Lincolnshire Marriott Hotel Lincolnshire
Marriott Lincolnshire

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