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“Best Hotel stay ever” 5 of 5 stars
Review of Hampton Inn Lincoln

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Hampton Inn Lincoln
2.5 of 5 Hotel   |   1019 N Heitmann Dr, Lincoln, IL 62656   |  
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Ranked #1 of 6 Hotels in Lincoln
Certificate of Excellence 2014
GreenLeadersBronze level
Elgin, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best Hotel stay ever”
5 of 5 stars Reviewed April 1, 2013

The hotel was clean, quiet, and the amenities excellent, just as described. We will stay here again. The staff was courteous. The business center was excellent. The beds were very comfortable! Breakfast was great. No complaints at all!

Room Tip: Cracker Barrel is across the street!!!
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
    180
    56
    16
    5
    0
See reviews for
99
51
25
61
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Fort Worth, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2013

Hampton inns are generally very nice and well kept and this one was no exception. Beautiful pool (nothing special, but kids loved it and the hot tub was hot!), well maintained lobby and breakfast was your typical (but well done) Hampton Inn fare. I would highly recommend this hotel if you are in Lincoln, IL.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 21, 2013

We stayed here last August for about a week with our 4 children (in two rooms) and were very comfortable. I love having guest laundry available and the kids enjoyed swimming in the indoor pool and hot tub. It was really close to freeway access, the rooms all seemed rather new, and overall I have no complaints at all. We would definitely come back to this property in a heartbeat.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon P, General Manager at Hampton Inn Lincoln, responded to this review, March 22, 2013
Thank you very much for taking the time to review the hotel! We appreciate the feedback and look forward to seeing you again soon!

Damon L. Priddy, General Manager
damon.priddy@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakemoor,IL
1 review
3 of 5 stars Reviewed March 19, 2013

Great service and value for the money. Bed was very bad needs to be replaced, felt as though it was 20 years old. Hotel needs some updates but other than that it is okay. We had very load kids that stayed above us.

Room Tip: If you have back problems I would not stay here the bed was very poor and it was like it was 20 year...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon P, General Manager at Hampton Inn Lincoln, responded to this review, March 20, 2013
Hello,
Thank you for taking the time to share feedback on your stay with us! I am surprised to hear that the bed was not comfortable and that you felt the hotel needed updates. The property is actually just over four years old and is the newest property in the area. Most are surprised at the great condition of the hotel. As for the mattresses, since we are a new hotel the mattresses are also new.

Of course everyone has a personal preference on the type of mattress and pillows they sleep best with (soft vs. firm). Typically hotels will select a mattress that falls somewhere in the middle of that spectrum. In our case all Hampton's across the country use the same mattress and that is the Serta Perfect Sleeper Tranquility Nights I mattress. They would fall in between a soft and firm mattress.

I do apologize that your stay was anything less that perfect! As the #1 hotel in the area, we strive to provide excellent service and quality for every guest. Thank you again for your candid feedback. I always appreciate hearing from our guests!

Damon L. Priddy, General Manager
damon.priddy@hilton.com
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Houston, Texas
1 review
5 of 5 stars Reviewed March 17, 2013

1. Dear Hampton Inns Kayla in Lincoln is your next greatest general manager!!!
2. Dear Travelers stay at this hotel!!!

My mother was in the hospital, it was very late, we had been traveling the entire day, and desperate for a place to stay we found this Hampton. Kayla made us feel like we were at home! She is amazing!!! The best!!!! She helped us find a room, showed empathy for our situation and tremendous professionalism! The hotel is clean, quiet, and comfortable.
During our stay I found a card under our door. It was a get well card for my mother and a hope for the best card for us, what class and caring!!!

We felt at home while we stayed there and would go back again!!!

The Hampton in Lincoln Rocks and Kayla is their Rock Star!!! Thank you!!!!!

Room Tip: Ask Kayla!!!
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon P, General Manager at Hampton Inn Lincoln, responded to this review, March 18, 2013
Thank you very much for taking the time to share your review of the hotel with the world! We love receiving and reading stories and comments such as this one! We have printed your review and have shared it with the rest of the team in our daily morning meeting, as well as with Kayla.

Best of luck to your family and we hope your mother is feeling well and out of the hospital!
Thank you again for taking the time to share your stay with us!

Damon L. Priddy, General Manager
damon.priddy@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Elmo, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

We always make a point of stopping at the Hampton of Lincoln when traveling to and from the south from Minnesota, even tho it's a stretch of how far we want to go on that first day out. Tina, at the front desk, is always one of the most pleasant persons we like to deal with. She even helped us with real grace in correcting an error we had made in reserving a room there. She really deserves an attaboy. Other benefits: the price is so much better than Bloomington (just a little north of Lincoln), and the Chinese restaurant First Wok tops off the evening for us. One of the best Chinese restaurants we've been to.

Room Tip: We have not needed to "choose"...merely left it up to Tina to give us a "really quiet...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon P, General Manager at Hampton Inn Lincoln, responded to this review, March 18, 2013
Dear Wil H.
Thank you for sharing your review with us! I have shared your comments with Tina and the rest of our team. We appreciate you taking the time to share on TripAdvisor. I look forward to your next stay with us on the way to/from Minnesota - please stop by my office and say hello! Thank you again!

Damon Priddy, General Manager
damon.priddy@hilton.com

PS - China Wok is one of my favs too!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 7, 2013

The room was very clean and comfortable. The staff (especially Kayla) were exceptionally friendly and helpful. It was so nice to have the Cracker Barrell next door in walking distance especially since we had a snow storm. The breakfast was very nice. I would definitely go back and would recommend this hotel to anyone staying in Lincoln.

Room Tip: I upgraded to a jacuzzi suite. Try it - you'll like it!
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Lincoln

Address: 1019 N Heitmann Dr, Lincoln, IL 62656
Phone Number:
Location: United States > Illinois > Lincoln
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Lincoln 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The award-winning Hampton Inn Lincoln is located just off I-55 a few blocks west of downtown Lincoln. Visit the Logan County Historical Society to see books and memorabilia owned by President Lincoln or take a drive down Route 66 to peek into the heartland’s more recent past of kitschy restaurants and roadside attractions.Unwind in a spacious guestroom and enjoy modern comforts to help you feel at home. Stay connected with free internet access and work in comfort from your guestroom with our useful lap desks. For a touch of luxury, upgrade to a suite and enjoy extra space and special amenities, including refrigerator and microwave. Enjoy great value during your stay at Hampton Inn Lincoln, with unexpected delights such as our indoor swimming pool, whirlpool and modern fitness center. Hold a meeting in our board room or catch up with work in the business center.American history comes alive in Lincoln, Illinois, a town christened and named by Honest Abe himself on August 27th, 1853. Lincoln cherishes its rich history and its ties to the former President, but the town also relishes its place in pop culture as well. Route 66 cuts a path through Lincoln and true to the nature of the famed highway; you'll find curious discoveries and one-of-a-kind destinations along the historic roadway. ... more   less 
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