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“Way Too Loud” 1 of 5 stars
Review of Holiday Inn Express Le Roy

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Holiday Inn Express Le Roy
2.5 of 5 Hotel   |   705 South Persimmons Court, Le Roy, IL 61752   |  
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Ranked #1 of 2 hotels in Le Roy
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Way Too Loud”
1 of 5 stars Reviewed September 2, 2013

Using this hotel as a lay over when traveling is a terrible mistake. They allowed a loud group of people to use a community room on the first floor right outside the front desk area. When we complained to the manager after 11:00pm because they were keeping us up, he replied "Ya, I was thinking about doing something about that". We finally got to bed when the noise stopped after midnight. Their commercials want you to believe by staying there you will wake up refreshed, we just woke up tired and crabby. Not the best way to travel the next day when we spent $120.00 so we would feel refreshed. When we complained to corporate about our experience, we got the old "thanks for bringing that to our attension and we will forward that to the proper people so we can see if we can try to prevent it from happening again". Save your money and drive to Bloomington to one of the other hotels there. Much better and safer traveling value.

Room Tip: Best tip is to just keep driving.
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Le Roy, responded to this review, September 12, 2013
Dear Tim L,

I was disappointed to hear of the inconveniences you experienced during your stay and I can understand your frustration. We pride ourselves on delivering our guests a great experience at all times and I would like you to rest assured that the challenges you encountered are not indicative of our usual high standards. Please accept our apologies for any inconvenience this may have caused you and rest assured your comments have been shared accordingly.

Regards,
Brenda J.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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41 people have reviewed this hotel

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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
Henderson, Kentucky
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 18, 2013

We stopped overnight while traveling through Illinois and found this Holiday Inn Express to be a convenient location for the weary traveler. I found it is only 3 1/2 years old, and although somewhat nicely decorated, it lacked some of the more "upscale" features of other newer Holiday Inn Express hotels. The first things we noticed is the lobby smelled a little "musty" and the carpet in the elevator carpet was loose and bubbled up in the middle. Upon entering our room - which by the way be sure not to get a room on the back side of the hotel as you face something like a power station and hear all the interstate traffic - we noticed it was a little cramped. I think the big chair in the corner took up too much space. Verified by the front desk clerk, you only get one small bar of soap in the bathroom for the sink and the shower, BUT you do get two bath mats! Light bulbs were burned out, which I reported to the front desk. The breakfast was fairly good, but they were out of the sausage gravy before 8 a.m. and by the time more was brought out, we had finished eating (Probably 15-20 minutes). The hotel was clean and the staff friendly but it did need some attention to small details ( fixing the elevator rug, ensuring there is plenty of food available, room lights work, etc.) All in all, I would visit again with the hope they "cleaned up their act".

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Le Roy, responded to this review, July 4, 2013
Dear kentucky101,

Thank you very much for taking the time to share your comments online. It is nice to know that you noticed the cleanliness of our hotel and found the staff friendly. On the other hand, I truly apologize for the not up to par experience you had during you stay with us. Rest assured that your comments will be reviewed by our team and take actions accordingly. We hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Karen G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willmar, Minnesota
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 12, 2013

Newer HI Express in Le Roy (pop. 3,581). Clean rooms. Comfortable beds. AC worked fine. Breakfast pretty standard w/rolls, bacon, yogurt, hard boiled eggs, packaged omelets, and a fresh pancake machine (note: no fresh fruit for some reason?). Note: Ate at Jack's cafe down the road. OK for small town but pretty standard fare, nothing special. Can get wine and beer though.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
1 review
4 of 5 stars Reviewed June 12, 2013

That is a very nice holiday inn. I had to travel for business. No complains. They even hooked me up with a phone charger. The interior furnishing looked like they had been updated fairly recently. I would gladly stay there again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bon Aqua, Tennessee, United States
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 15, 2013

This hotel shows that the people who work here obviously care. We enjoyed our stay in this quant little town and in this hotel. It also had a cool pancake machine for breakfast. Fun! They have a pool, so families could really enjoy their time here.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogers
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2013

Hotel was very clean and quiet. Would stay there anytime! Pool was good, not very warm. Front desk staff was friendly. Had plates and napkins for us when we ordered pizza. The lemonade seemed like it may have been out a while. Overall I would say this was a good hotel and would stop here.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, Wisconsin
Top Contributor
62 reviews 62 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 9, 2013

Our family was recently driving from WI to FL and needed a place for a quick overnight stay. We normally get a little further before stopping but had to wait for our son to get out of school. We've never stayed in Le Roy, IL before and didn't know what hotels were available. Thanks for smartphone technology I located the Holiday Inn Express in Le Roy where we pulled off for the night.

We checked in a little after 11pm so the lobby was fairly quiet. My son began to cough as I was completing the paperwork and without pausing, the front desk clerk reached down and grabbed him a bottle of water and offered it to him. I was touched by her offer of hospitality that we hadn't even asked for.

Our room was clean, spacious and quiet. The mattresses were comfortable and even though we had to roll out early the next morning, I felt rested for the long day of driving ahead. A good night's sleep makes such a difference when you're on a roadtrip!

The breakfast was hot and good with plenty of options. Eggs, sausage patties and links and bacon along with their very tasty cinnamon rolls. Yum. The cinnamon rolls alone are worth staying at HIE if you happen to have a sweet tooth. (Guilty!)

The price was right, the breakfast filling, the room comfortable and quiet. I'd stay here again and recommend it to anyone looking for a room for the night.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Le Roy

Address: 705 South Persimmons Court, Le Roy, IL 61752
Phone Number:
Location: United States > Illinois > Le Roy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Le Roy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Le Roy 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express, Le Roy, Il, located just off I-74 midway between Bloomington and Champaign, and only 15 minutes from the Central Illinois Regional Airport (BMI). The Holiday Inn Express, Le Roy enjoys easy access to both Illinois State University and the University of Illinois (U of I), as well as Illinois Wesleyan University (IWU). Our corporate travelers will also find the hotel s location convenient to locations such as Pioneer Hybrid, Monsanto, Mediacom, Mitsubishi and State Farm Insurance. If you are traveling on leisure, our easy access from I-74 will make visiting spots such as Moraine View State Park, Clinton Lake, or Farmer City Raceway a breeze. All the attractions to be found in Bloomington, IL or Champaign, IL are also just a few minutes drive from the hotel. Guests of the Holiday Inn Express Le Roy will love the hotel s new, contemporary accommodations, our free hot Smart Start Breakfast, and the rewards of Priority Club Membership. Each well appointed guest room will offer free high speed wired and wireless Internet, 32 inch flat panel televisions, and a microwave and refrigerator. While you are with us, enjoy a swim in the indoor pool, work out in the state of the art fitness center, or keep up with family and friends in the business center. Stay Smart at the Holiday Inn Express, Le Roy, IL. ... more   less 
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Also Known As:
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