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“Wonderful family re-union accommodations!!!” 5 of 5 stars
Review of Comfort Suites Hotel - Lansing

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Comfort Suites Hotel - Lansing
2.5 of 5 Hotel   |   2235 West 173rd Street, Lansing, IL 60438   |  
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Ranked #2 of 8 Hotels in Lansing
Atlanta, Ga
1 review
6 helpful votes 6 helpful votes
“Wonderful family re-union accommodations!!!”
5 of 5 stars Reviewed July 16, 2006

We've stayed in this hotel before, but didn't like it much then, buttt..........
This time was different and we loved everything about it and were very pleased with all the changes. New management doing outstanding job on deep cleaning rooms and everybody was so friendly. Already booked this hotel for the next year family re-union. I also want to point out very friendly and Customer Service oriented Sales/front desk/ housekeeping manager - She is going out of her way to insure customer satisfaction in all departments.

  • Stayed July 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveler8881, Owner at Comfort Suites Hotel - Lansing, responded to this review, October 11, 2010
Thank you for appreciating my hotel and more importantly my staff. We are in business soley because of people like you. I really hope to see you and your family in the future and try and serve you even better than last time. Thank you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 reviews from our community

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    8
    5
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed December 1, 2005

The cleaning staff is terrible. Sheets were not tucked in, just thrown on the bed. On the 2nd day of our 3 day stay, our room was not cleaned until after 6 pm & even then the surfaces of the night stand & dresser was not wiped clean. Empty plastic cups were not removed. No extra blanket or pillow and no staff to bring them up if you needed them. They even failed to leave washcloths in the bathroom & when I discovered this at 6am, I was told that I needed to come to the desk to get them. They left 1 flimsy, not even bath sized towel per person. The cleaning staff did not even leave a full box of tissues in the bathroom, on 2 days straight they tucked 1 kleenex into an empty box. The window was broken & the shower curtain was moldy. None of them spoke English. The only good thing about this hotel was the Jacuzzi bath. Thanks, but no thanks. $100 per night. I don't think so.

  • Stayed October 2005
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hotel - Lansing

Address: 2235 West 173rd Street, Lansing, IL 60438
Phone Number:
Location: United States > Illinois > Lansing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Hotel - Lansing 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Come and enjoy our all suite hotel when visiting the Windy City! Centrally located near Chicago, Indiana and Michigan. A hotel that caters to corporate travelers and families coming to the area. With our indoor heated pool, 24 hour fitness center and business center, there is a place for work and for play. Get to know your fellow guests at our Guest Reception every Tuesday featuring light snacks and refreshments. The Comfort Suites® hotel is conveniently located four blocks from the River Oaks Mall and 20 minutes from downtown Chicago. With golf courses, casino's, motor raceways, amphitheatres and nature trails, we have something for everyone to enjoy. Getting to our hotel is easy; with Midway International Airport located 30 minuets away or O'Hare which is about a 45 minuet drive. With several Metra Rail stations to take you to Chicago, you can spend quality time with your friends and loved ones; without the stress and hassle of fighting traffic and paying outrageous parking prices. ... more   less 
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Also Known As:
Comfort Hotel Lansing
Comfort Suites Lansing
Lansing Comfort Suites

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