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Extended Stay America - Chicago - Lansing
2.5 of 5 Hotel   |   2520 173rd Street, Lansing, IL 60438   |  
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Ranked #5 of 8 Hotels in Lansing
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“wow.”
3 of 5 stars Reviewed April 1, 2014

It's an okay to good size for the price. Don't let pictures fool you. This location is outdated. smelt like they were running a drug hotel.. nothing but strong odors of marijuana. we had prepaid for 2 nights. luckily they let us cancel one evening and get our $$ back. We drove a couple more exits to the residence inn in hammond. much more nicer and family friendly.

Stayed April 2014, traveled with family
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56 reviews from our community

Traveler rating
    17
    10
    12
    5
    12
See reviews for
15
4
8
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Prairie du Sac, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 20, 2014

We took our daughter to Midway airport and had to stay the night to pick her up the next day from flight to Reno, NV.

The room was clean, liked the little kitchen area there.

What I didn't like was their staff left like 10 or 11 at night. I feel there should always be someone there for guest safety!

Guest comfort and Safety are rule #1in the hotel/motel business.
Watch "Hotel Impossible" and learn something. ...

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkhart, Indiana
1 review
5 of 5 stars Reviewed December 30, 2013

I have stayed at The Extended Stay Chicago Lansing several times. I would recommend this hotel to stay while on vacation or just to get away. It was under construction but I couldn't tell. It was very quiet, the room was very clean. I would stay again.

Room Tip: Every room is a good room.
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southfield
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 12, 2013

Only one person at this hotel was professional, I wish I knew his name. Everyone else was rude. Make sure you ask if the 3rd floor is still under construction if you want to relax, because they surely do not tell youup front. Besides the leftover kitty food and the cigarette holes in the blanket, its pretty clean,

  • Stayed December 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lansing hotels

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2013

We had relatives visiting from FL for a funeral , and booked them at Red Roof Inn,,,BIG MISTAKE!! The room should be shut down, it filthy and reaked of smoke.
I called Javier at Extended Stay next door and he assured me that he could help. Javier went above and beyond to get our family into a clean and safe room. The room was clean and very nice, our relatives enjoyed their stay.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed November 24, 2013

Reservation was made via Hotels.com. Upon late arrival to the hotel, the lobby was closed. Lobby closes at 11pm and there is no way to enter except to pick up a telephone outside the entrance. Hotel clerk answered and would not allow me in because she said they were 100% booked even though I had a valid reservation. Another guest at the hotel made an attempt to open the door for me & the clerk banged and yelled for him to step away from the door.

I contacted Hotels.com and told them the situation. They made many attempts to contact the hotel and the clerk didn't answer the phone. I literally watched her, through the glass door, ignoring the call. Horrible customer service, horrible location, horrible policy and no money or occupancy from me.

Never again.

  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Illinois
1 review
5 of 5 stars Reviewed November 19, 2013

My husband and I had a good experience staying at this hotel while out here visiting his family. The room had all the necessities & the beds were clean and comfortable. The people at the front desk were very helpful & friendly especially Natasha and Tommy!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Chicago - Lansing

Address: 2520 173rd Street, Lansing, IL 60438
Phone Number:
Location: United States > Illinois > Lansing
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Lansing
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Chicago - Lansing 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Lansing
Extended Stay Lansing
Lansing Extended Stay

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