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All 8 Lansing hotels

Red Roof Inn Chicago Lansing: Traveler Reviews

2.0 of 5
2450 East 173rd Street, Lansing, IL 60438
Hotel amenities
Red Roof Inn Chicago Lansing
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Ranked #5 of 8 hotels in Lansing
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58 reviews from our community

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Traveler rating
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Date Rating
Rockford, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“No where near even a 2 star facility”
1 of 5 stars Reviewed July 7, 2012

Even as "inexpensive" as some suggest this Red Roof Inn is greatly overpriced as there are NO amenities for those cheap rooms. Our non-smoking unit WASN'T as the odor was evident and there were still ashes on the bathroom floor. The individual AC units are aged and quite ineffective, ours had controls that were broken so is was actually uncontrollable without a pliers to turn the cool/warm and fan units. I love dogs but not in my motel lobby. Staff was friendly enough but not very competent with anything outside the norm and pretty slow even within the norm. Lots of much better places nearby for a few dollars more. Probably one of the 3 top worst places I've ever stayed at!

Room Tip: If you absolutely NEED to stay here, ask for rooms in the newer section though they aren't much...
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Jon H about Red Roof Inn Chicago Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
July 20, 2012
Joh H,

Thank you for taking the time to write a review. I am sorry that we did not meet your expectations. As you mentioned in your review Red Roof Inn is a pet friendly hotel. The amenties that this location provide is free wi-fi, 24 hour fresh coffee in the lobby, free local and long distance calls, in room movies and games, and wonderful 24-hour staff desk staff trained to have a hospitality heart in regards to our guest. As you mention in your review that the staff was very friendly.

Again, we would like to thank you for taking the time to fill out a review and bringing any and all areas of opportunity to our attention. Since your last visit we have had all the airconditioner units cleaned and repaired. We have also had all carpets cleaned.

We hope that you will give us another opportunity to serve you better should your travel plans permit it.

Ava Adediwura
General Manager
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Ann Arbor, Michigan
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
45 helpful votes 45 helpful votes
“Good enough for us”
3 of 5 stars Reviewed June 26, 2012

AC unit was loud (room 204) and we had to leave it off overnight so we could sleep, which was a little disappointing. Beds are a little rough and we were tempted to put both mattresses on one bed to see if that would help. Besides that the place is just fine. Service was good and workers were friendly. Had coffee ready to go 7am Sunday when we were setting off so that was nice. Just what we needed and the price was right at $60/night.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask bepoore about Red Roof Inn Chicago Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review
July 19, 2012
Thank you for taking the time to fill out a survey. We are extremely sorry that the a/c was loud in your room. However, after reading your review we have had all of our a/c units serviced. I have shared your comments with the staff regarding the service that was provided during your visit. At Red Roof Inn, we take pride in making our guest feel confident, significant, and delighted in our abilities.

We would like to thank you again for taking the time to fill out a survey and we hope you would give us another opportunity to serve you should your travel plans permit.

Ava Adediwura
General Manager
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Grand Rapids, Michigan
2 reviews
7 helpful votes 7 helpful votes
“Its decent for the price”
3 of 5 stars Reviewed June 24, 2012

When I walked into the red roof inn I was amazed at how nicely I was greeted, being that it was a saturday and it was around 2 am. Michael got me in and out I was a little dazed so that helped alot I agree with other reviews the carpet is really dirty and the tv, eh lets just say all I watched here was espn. The bed was comfy and the air was average but if u have any wifi compatible devices I advice you to leave them home because the wifi here is not so terrific. I payed $5.00 and used the extended stay wifi instead. Being a truck driver i'll have to say that this wasn't the best but it wasn't the worst i'll be back here. The tv went out twice that was the only bad deal it needs a upgrade but it's alright.

  • Stayed June 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask Thomas V about Red Roof Inn Chicago Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Red Roof Inn Chicago Lansing, responded to this review
July 5, 2012
Thank you for taking the time to write a review regarding your stay at the Red Roof Inn in Chicago Lansing. I am sorry that the carpet was not cleaned to your expectations and that the air conditoning was loud.

I can assure you that we have address all of the areas of opportunity that you listed in your review. The Staff and I were pleased to hear, we made you feel confident , significant, and delighted with our service. Our goal is to have a hospitality heart towards our customers as this is a sure way to obtain your trust in our service and ability to resolve your issues.

I would like to thank you again for taking the time to write a review and we hope that you would give us another opportunity to serve you should your travel plans permit.

Ava Adediwura
General Manager
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Wisconsin Dells, Wisconsin
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Ughhh..”
3 of 5 stars Reviewed June 18, 2012

The only positive to me was the price! We stayed here and paid half the price of a nearby hotel. The carpet was filthy, the A/C unit made loud clunking noises and never really cooled down the room in 18 hours we were there. The remote did not work. Granted we headed out to the casino and didn't ask for things to be looked at but it sure isn't good to find this much wrong just stepping into your room. Minor irritation no hair dryer...nowadays all rooms have hair dryers. It was a great bargain if you can put up with the problems you might run into.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask peace1126 about Red Roof Inn Chicago Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
June 20, 2012
Thank you for taking the time to tell us about your experience at the Chicago Lansing Red Roof. I am sorry that your experience did not meet your...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“fantastic service”
5 of 5 stars Reviewed May 15, 2012

loved loved loved my stay, from the time i came through the door to my departure i felt as if i was at my home away from home. bina is exceptionally nice as well as mike

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by frequentflyer565 for Lansing
Ask frequentflyer565 about Red Roof Inn Chicago Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
May 17, 2012
Thank you for taking the time to write a review regarding your stay at the Red Roof Inn in Chicago Lansing. We were very pleased to hear that Mike and Bina provided exceptional service. I will be sure to share your comments with the entire staff as we strive to make each stay a memorable and enjoyable experience for our guest.

We were delighted to hear that the rooms were clean and comfortable. The entire housekeeping staff takes pride in providing our guest with clean and comfortable rooms at an economical price.

We look forward to serving with all of your hospitality and loding needs.

Ava Adediwura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Red Roof Inn Chicago Lansing

Also Known As:
Red Roof Inn Chicago Lansing Hotel Lansing
Red Roof Inn Chicago Lansing Hotel
Red Roof Inn Lansing
Lansing Red Roof Inn
Address: 2450 East 173rd Street, Lansing, IL 60438
Region: United States > Illinois > Lansing
Amenities:
Business Center Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Lansing
Price Range: $
Hotel Class:2 star (2*)
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