We've been eating at Hackney's for decades and the burgers have always been consistently good, but not tonight. I described them as "lacking LOVE". It tasted dry and processed, not the usual juicy, hand formed, high quality beef blend we've come to expect. Service was OK, but when we ordered a burger to go, it was priced higher than the menu price. We asked the server why and his response was that it was "ordered to go", that's store policy. The experience wasn't even worth consulting a manager because we don't plan to return. Hackney's brags that they've been voted "Best Burgers in the North Shore", but they certainly don't get my vote.
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