I stayed in this hotel for 2 weeks on business. When traveling for this period of time you want to feel comfortable. I would work 12 hour day and head back to the hotel that i would refer to as " my home" because the staff did a great job of making sure i felt welcomed! My company did extend my stay and there was a charge on my personal credit card. I was extremely upset when i questioned Kyle at the front desk. I work in customer service, i was the customer from hell and Kyle handled the situation so professionally. Even when i walked away from the desk i wasn't happy, but Kyle followed through on what he said would do and the problem was resolved. Which in turn made me happy. The company i work for has the highest ranking customer service in their field, i left feeling like Kyle would be such a great fit for our company. It's easy to be polite and nice especially when the guest is friendly too. But when you have an out of control guest well..... you know. Way to go Kyle!!!! Another positive for my stay the hotel was cleaned and beautiful. Thanks for a great stay!!!!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express & Suites in Lake Zurich - Barrington, IL. Situated in the northwest suburbs of Chicago, IL, Holiday Inn Express & Suites in Lake Zurich - Barrington is located off Hwy 12 and State Route 22, with easy access to the communities of Barrington, Palatine, Crystal Lake, Vernon Hills and Mundelein. Our leisure travelers will love the Holiday Inn Express & Suites Lake Zurich - Barrington's close proximity to Concorde Banquets and the Lakeside Family Sports Complex. In the heart of Lake County visitors will find our hotel ideally situated to enjoy the many recreational activities of the area. In addition, just a short drive from the hotel will give you access to all that downtown Chicago has to offer. Our Lake Zurich - Barrington hotel is close to several corporate offices, including ECHO Inc, CF Industries, Siemens, Motorola and Baxter. We are proud to offer free high-speed wired and wireless Internet access throughout our hotel, a 24-hour business center for all your business-related needs, meeting space and an indoor pool and whirlpool area. Our hotel in Lake Zurich offers a number of unexpected amenities in a comfortable setting. Come Stay Smart with us at our centrally located Holiday Inn Express & Suites Lake Zurich - Barrington hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Lake Zurich-Barrington
- Holiday Inn Express Hotel & Suites Lake Zurich-Barrington IL - Lake County