I booked this hotel for 6 nights for a vacation. If I hadn't prepaid, I would have left after the first night. There was major construction going on in the hotel, which they didn't tell us about when booking. The construction started at between 6-7:00 a.m. each day and lasted all day with pounding, sawing, etc. going constantly. Not a pleasant way to wake up or spend your day.
The last night we received a letter stating our water would be turned off due to construction at 8:30 the next morning & may need access to our room for construction. Check out time is 12:00, so this did not make me happy at all. Upon checking with the front desk I was told they couldn't do anything about it, couldn't move us to another room, and would not credit our bill, even though we would basically have to get up and shower & check out early. That's fine for business, but not what I wanted to do on my vacation. The best they could do was give us free breakfast in the morning, which was nice, but not adequate compensation in my opinion for the noise and inconvenience for 6 nights.
On one hand it is good they are remodeling the hotel. The rooms I've seen needed it badly. There was grout falling off the tub, the carpet was stained, the decor very dated, and the mattresses and bedding were horrible. The mattress was bad enough that we went to a local store after the first night and bought a mattress pad to put on top of it, even though that meant we had to cart the pad home after our vacation.
This hotel will probably be very nice once the remodeling was done, but my advice is to avoid this place like the plague for the near future, unless you like sleeping in a work zone.














