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Westin Chicago Northwest: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 28 Reviews
5.0 of 5 stars
11
4.0 of 5 stars
7
3.0 of 5 stars
4
2.0 of 5 stars
3
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 6 hotels in Itasca
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  • Hotel class: 4 of 5
  • Rooms: 408
  • Address: 400 Park Blvd., (formerly Wyndham Northwest Chicago) Itasca, IL 60143
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from the O'Hare International Airport and 27 miles from downtown... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: $162 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Westin Chicago Northwest

( 21-25 of 28 )
“Love the bartenders”

Westin Chicago Northwest

Dec 6, 2005
0/1 found this review helpful

I stayed at the Wyndham this past Friday and sat night
the hotel was very nice, the rooms were very clean and the bed was great, The only problem I had was with the restaurant (Shulas) like one of the other reviews, the bar (no name lounge) on Friday the bartender a girl, it must of been her first night working because she did not know how to make any drinks that I wanted and when I wanted to dine in there she gave me a dirty look. I ended up down at the Atruim bar and grill(under the big tent) that was great, the people (bartenders) Rich and Dennis made our weekend, they both told the best storys and had us laughing the whole time we were there. We will go back just to see them if our travels get us to the Chicagoland area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: December 2005
Member since: December 06, 2005
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Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good hotel”

Westin Chicago Northwest

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4 of 5 stars
Virginia Beach, Virginia
Nov 14, 2005
1/1 found this review helpful

Although a little old, the furnishings and room service was great. Staff was very friendly and bed was comfortable. I traveled here for business, as well as a lot of the other guests, but there was no free highspeed internet. Otherwise, not a bad hotel at all.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avigail8's Summary
Date of Stay: November 2005
Member since: March 07, 2005
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Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Elegant, But Don't Depend on Staff or Shuttle”

Westin Chicago Northwest

Mar 19, 2005
3/3 found this review helpful

Stayed at the Wyndham the weekend of March 12, 2005. Very pretty hotel, nice room, but relative with bad back preferred the pillow-top bed at nearby Marriott in Schaumburg in Spring 2004. Three challenges: (1) Brides beware: many relatives were VERY distressed Saturday night at nearby wedding reception on learning that the promised Wyndham shuttle wasn't coming back. The shuttle had been a deal-maker for the bride's family! Unbelievably, management at the reception said Wyndham had disappointed reception guests at other events in recent past by shutting down shuttle prior to contracted-for pick-up times. (2) Wyndham rented out the lobby one evening and took out all the sofas and chairs -- oddly leaving no room to sit and visit with friends in the lobby. (3) Staff at desk and at Sunday brunch were super! But many other hotel staff need training on attitude improvement & attention to guests, since they range from cool to outright uncaring. (Example A) When making calls to verify previously made reservations, various staff treat it like a joke when they have difficulty accessing records and keeping names straight. (Example B) Staffer at coffee bar Sunday morning (not free) was too involved with own tasks to pay attention for several minutes to customer. Had to be asked for coffee, then for napkin, spoon, sugar -- and acted put out, to boot. (Example C) Almost all bell-hops were courteous & pleasant, except for young man at bell-hop desk on Sunday afternoon who loudly bragged to a colleague "I ain't working like a pig."

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: March 2005
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice hotel, watch out for extras!”

Westin Chicago Northwest

Mar 2, 2005
3/3 found this review helpful

This is a nice Wyndham in a suburb of Chicago (not to be confused with the Wyndham Chicago in downtown, which is a beautiful hotel). Check-in was nice. I paid only $37 through Priceline, so it was a great deal. By Request perks are not available with Priceline though.

The room is large, nicely appointed, but not luxurious. Beds were nice, they pay a lot of attention to the linens they use, so the beds look nice as well. There's a good-sized work desk with a fancy Aeron chair and a sitting area with a couch. The bathroom was standard.

High-speed internet (wireless or wired) is $10 per calendar day, NOT per 24 hour period. This is annoying because if you check in at 6pm and pay $10 to use high speed internet, your connection will expire at midnight, and then you'll have to pay another $10 to continue using it. However, if you wait until 8pm, they'll give you that 4 hour period as a courtesy, and your $10 will give you until midnight the following night. Internet is free with By Request.

Also, there is a $8 fee to use the exercise facility because it's a privately owned gym. It's a decent gym with racquetball courts, weight machines, cardio machines.

It is about 10 miles from the airport and probably 30 minutes from downtown, but if you have business in the area, it's a nice pick, especially if you get a good rate on Priceline.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“good value with web rate”

Westin Chicago Northwest

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4 of 5 stars
North Arlington NJ
Nov 9, 2004
1/1 found this review helpful

I spent the last weekend (nov 5-7) at the Wyndham attending a conference. I checked the web rate ($80/night) which was cheaper than my special conference rate and included one free breakfast. The hotel is not really near the airport or the city, but set in an office park on a lake with a fountain. The setting is very nice. As suggested by another reviewer, I used the My Chauffeur service and it was excellent (call the hotel directly and ask for My chauffeur.)
My room was comfortable and large with all the necessary ammenities. I would disagree about the bed however. I am a chiropractor and found the bed to be unsupportive. Yes it looks nice, but too pillowy soft.
I don't think dining was a problem as others have said. However, the room service menu says "all day dining" but only from 5 pm on (how is that all day?)

All in all a pleasant stay at a great price.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates
Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Westin Chicago Northwest

( 21-25 of 28 )
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Westin Chicago Northwest Also Known As

Address: 400 Park Blvd., (formerly Wyndham Northwest Chicago), Itasca, IL 60143