We had our wedding at the Westin on October 14 and have nothing but positive comments about this hotel.

Everything went smoothly and the staff (from the banquet people to the front desk) were courteous, polite and accommodating every step of the way.

The rooms are modern and spacious, the beds are comfortable, and the property is very clean. The hotel changed hands from a Wyndham about six months ago and it's evident that it's a huge improvement.

I highly recommend this hotel for a wedding, business trip or weekend getaway.

I walked into the lobby and was instantly impressed. The check in on a Fri. evening took 2 min. Then right up the glassed elevators to my room on the 12th floor. The room is so relaxing! Nice big cushy bed, lots of pillows. Pretty asian art on the walls. Streamlined flat screen TV. Very modern decor. Also had internet and MP3 connections. View was of the interstate, but what was cool was right down the road is :O'Hare. So I stood at the window and ironed my clothes watching planes landing one after the other. Really entertaining...........I thought anyway.
The bathrooms are smallish, but very clean. A small dressing area is right near the bathroom. Lots of mirrors. If you leave your room looking bad it's your fault!!
Back in the lobby you have a gift shop, Shula's, coffee shop, lounge, and public areas. All very calming. The whole hotel takes on this serene atmosphere.
Ventured over to the Reebok Workout Room. Clean and modern. With a killer view of the city and lovely grounds of the Westin. Also well equiped with TV, stereo, ect;
This hotel is excellent for business or pleasure. The whole Westin experience will leave you very happy!

Stayed here on a weekend (Fri-Sun) prepaid rate. I had prepaid for a Thurs-Sun stay (buy 3 nights get third free) and so when I was delayed by a day, did not expect any discount. Asked for an upgraded room when I arrived, and was given an enormous and very comfortable suite! Very clean, everything worked except for the in-room safe.

The traffic situation to Chicago during the weekend is not too bad. I made the trip in about 40 min. Although the atrium is loud (because of the design, just a few people talking in the lobby at normal voices sets off a cacophonous echoing), I did not hear anything from the bedroom of my suite and slept extremely well.

I don't think this property has any doormen - never saw or needed any. But the front desk people were very helpful and friendly.

Overall a terrific place to stay. The "Heavenly Bed" is truly heavenly. The rooms are immaculate, very modern, and have all the conveniences you would expect from a top-of-the-line hotel. I had a terrific view of the distant Chicago skyline from my window. The hotel is on a several acre man-made lake with a nice foot path that made me wish I had packed my rollerblades. Service was very good, food exceptional, and prices fair. It's close to O'Hare, but a cab to downtown was over $50. The hotel has a shuttle that drops you off at the Itasca train station. Riding the Metra to Union Station is a better deal at $3.90 (one way) and is nearly as fast.

On the con side, guests are assessed an extra fee to use the attached athletic club's workout facility (treadmill/bike/rowing machine, weights, raquetball, basketball). Fortunately, the pool, hot tub and the attached locker room facilities including sauna and steam room are included without additional charge.