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“One the better ones BUT” 4 of 5 stars
Review of Hyatt Place Hoffman Estates

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Hyatt Place Hoffman Estates
3.0 of 5 Hotel   |   2750 Greenspoint Parkway, Hoffman Estates, IL 60169 (Formerly AmeriSuites Chicago Hoffman Estates)   |  
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Ranked #5 of 9 hotels in Hoffman Estates
Chicago, Illinois
Top Contributor
82 reviews 82 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
“One the better ones BUT”
4 of 5 stars Reviewed January 2, 2014

The hotel has a great location. Rooms are clean and well designed Sleep quality is high. I nice place for a honeymoon or a business trip. The complaint I had about the the hotel was the poor job of snow removal. The lot should have been plowed. The Front entrance shoveled. The poor response I got from the Front clerk was "It's snowing" If this Hotel seem to care enough for their
guests to shove and salt. the front entrance, what else are they skipping?

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie O, Manager at Hyatt Place Hoffman Estates, responded to this review, January 7, 2014
Thank you for taking the time out to let us know about your experience. We appreciate the feedback. In the winter with the snow we do our absolute best to keep up with plowing and making sure our guests are safe. I will pass along your comments. We hope to be of service to you again when you come back to Hoffman Estates!
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100 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Elgin
Top Contributor
86 reviews 86 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 9, 2013

Recent trip to the area to work. The hotel is very nice, staff friendly and helpful. Bathroom in king bed room is small, though shower is large enough. Room itself is large.Breakfast is great. It would be nice to have a microwave in the room. It does have a fridge and coffee maker. Convienent to the expressway and area attractions. Plenty of restaurants, but if you don't want to go out you can have a salad, soup or sandwich made for you.

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie O, Manager at Hyatt Place Hoffman Estates, responded to this review, December 16, 2013
Thank you for choosing Hyatt Place during your trip to Hoffman Estates. We appreciate your kind words and look forward to seeing you in the future! Thank you again!
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2013

This place was so friendly. Especially Jamie.. She made me feel welcomed. The other girls were great too. My husband has been here more than me and says Stephanie is great... But all staff was exceptional at what they do our home away from home for two weeks. Great job guys. Pool is warm too inside and out.. Can say a little southern hospitality can be found in the north..

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie O, Manager at Hyatt Place Hoffman Estates, responded to this review, November 8, 2013
Thank you so much for everything you said about the hotel and staff. We loved having you guys stay at the hotel, and can't wait until you come back. We will let the staff know the wonderful things you had to say! Thank you again!
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Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed November 1, 2013

My daughter moved to the Hoffman Estates area a few years ago. I live in Green Bay so I go down quite often. I always stay at the Hyatt Place Hoffman Estates. The rooms are spacious and always very clean, this is especially important when my other daughter an family are with me as they have 2 small children. The breakfast is good an also convenient. The staff couldn't be nicer or more helpful. The location is great, it's close to plenty of shopping and great restaurants.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie O, Manager at Hyatt Place Hoffman Estates, responded to this review, November 6, 2013
Thank you for taking the time to let us know how you enjoyed your stay with us in Hoffman Estates. We are so happy to hear we are your hotel of choice when you come to town and visit your daughter. We really appreciate the kind words and look forward to welcoming you back again!
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San Marcos, California
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2013

The room is spacious and well appointed. Service was good and loved the daily breakfast, good selection. The location was great, near tollway and family. Great restaurants around, so many choices. Have stayed here before that is why we returned. If we go back, we will stay again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie O, Manager at Hyatt Place Hoffman Estates, responded to this review, November 6, 2013
Thank you so much for your wonderful feedback in regards to your stay at the Hyatt Place in Hoffman Estates. We are so glad to hear you enjoyed yourself while on the business trip with your husband. We hope to see you again when he comes back for work!
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Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

I travel to Hoffman often for work and this hotel is by far the best I've stayed in. Great rooms, great food, great location, all the amenities, and hands down the best customer service in the area. The only place I've stayed that rivals the service of this place is the W. And big thanks to the receptionist Rachel who twice went above and beyond to help me during my stay.

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie O, Manager at Hyatt Place Hoffman Estates, responded to this review, October 20, 2013
We really appreciate the kind words you have about the staff at the Hyatt Place. We are so glad that you have enjoyed your stays with us and we hope to see you again the next time you are in town for work. I will share your comments with the staff and will let Rachel know. Thank you so much!
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Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 6, 2013

My girlfriends and I took a road trip from Minneapolis to Chicago for a little vacation. We stayed here for 3 nights. The staff was incredible and the food was amazing! The Pool area and fitness room were nice to have especially far from home. Our room was gorgeous and we had a beautiful view on the top floor. The price was amazing. We managed to make the entire trip less than $300/each split between 4 people, thanks to the great room price we had!

Room Tip: If you want to stay somewhere close to the city, but not smack-dab in downtown, this is the hotel fo...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie O, Manager at Hyatt Place Hoffman Estates, responded to this review, October 16, 2013
Thank you so much for staying at the Hyatt Place in Hoffman Estates. Its so great to hear that you and your girlfriends had such a great time at our hotel. Thank you for your kind words about the staff and we hope to see you again on your next trip to the Chicago area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Hoffman Estates

Address: 2750 Greenspoint Parkway, Hoffman Estates, IL 60169 (Formerly AmeriSuites Chicago Hoffman Estates)
Phone Number:
Location: United States > Illinois > Hoffman Estates
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hoffman Estates
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Hoffman Estates 3*
Reservation Options:
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Also Known As:
Hyatt Place Hoffman Estates Hotel Hoffman Estates
Hyatt Hoffman Estates

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