This is a really gorgeous hotel. Really nice lobby and guest room. However, I booked this hotel last minute via Hotwire and feel like the level of customer service I received was poor because of it. The check-in process was less than pleasant. However, it was a different staff in the morning and they were incredibly nice. I took advantage of the free shuttle service and the driver was very sociable. This hotel has free parking and WiFi but unfortunately, without a car, this hotel is poorly located. It is right off a busy street/highway without sidewalks and there are few things around it to do (a movie theater and a couple of one-off restaurants).
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- Also Known As:
- Hilton Garden Inn Hoffman Estates Hotel Hoffman Estates
- Hilton Hoffman Estates
- Hoffman Estates Hilton