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“Average Stay” 3 of 5 stars
Review of BEST WESTERN PLUS Chicago Hillside

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BEST WESTERN PLUS Chicago Hillside
3.0 of 5 Hotel   |   4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)   |  
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Ranked #2 of 3 Hotels in Hillside
Clarksdale, United States
1 review
1 helpful vote 1 helpful vote
“Average Stay”
3 of 5 stars Reviewed October 17, 2013

The staff at this hotel is friendly; however, many of the employees appeared not to understand English. The rooms are to small were to small for my self and two children. The bathrooms are extremely small and can barely fit one person of average size.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    50
    68
    41
    18
    21
See reviews for
54
40
19
55
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2013

Enjoyed a bus trip to see all the sights of downtown Chicago. Stayed here 4 nights. Great
service, great buffet breakfast every morning. Clean rooms, friendly staff. We were on the second floor toward the back of the hotel.. was quiet.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portage
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 10, 2013

If you're on the budget, pay a little extra and stay here. The shuttle is free to the Target strip mall and within a certain amount of miles. No riff raff observed. Safe. Good parking. Freeways are good but you must get on no later than 6:15 am if you want to go downtown.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta GA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2013

The room was clean and the bed was comfortable and quiet. I would stay here again. The only issue I had was with the Hispanic kitchen worker that pretended to not understand me when I told her there was hair in the eggs. When I said hair in spanish (pelo) she still ignored me. And I had two huge bites on me when waking up. One on my chest and the other on my arm. I got them on different days and they were the same kind of bite. Stuff happens...I would stay here again and give this place another try.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

I just want to say I had a great experience with this hotel. My girlfriend and I were treated very nicely by the staff. We took the shuttle a lot with no issue. Basically, just tell the staff you want to use it and they'll help you. Last but not least, Eddie the driver was awesome. Very funny guy and personable. Awesome experience.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Canada
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 29, 2013

Visiting family in Chicago and this hotel was convenient plus friends travelling with us will always stay at BW if available.Overall we were happy with the accomodations, my wife says pillows are too small and the ottoman was stained but then we didn't sit on it anyway. HVAC was also very noisy in my opinion. The bed was comfortable, we enjoyed buffet supper one evening and the buffet breakfast on two occasions.All staff were very friendly and provided good service.We would stay here again and would recommend.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soderkulla, Finland
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed September 18, 2013

Hotel is marked as a plus for higher quality, when it does not reach even requirements of standard Best Western. I waited for the shuttle service 80 minutes and phoned receptionist several times: Is shuttle coming for picking me up. And she confirmed YES. Finally, taxi driver told me that this hotel does not have functioning shuttle service. And Receptionist have to lie to all customers who are arriving with late evening flights. Also, the hotel accommodation Is poor and unclean. Internet is not working and even vending machines are empty and ice machines are out of order.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Phone Number:
Location: United States > Illinois > Hillside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Hillside
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western

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