A recent business trip gave me the opportunity to stay here. First appearance is of a good, clean, open spaced modern reception. The reception staff were welcoming and professional. My room was a large room with a separate living space, fridge and microwave. The cost was great value.
However, when I booked my room, I was under the impression I had booked breakfast with it. Unfortunately, I hadn't. So on my first morning, the Sunday, I went for breakfast and was advised it wasn't included in my rate. And that was the end of that! No offer of, would you like to add it, or can we assist you. It simply wasn't included and so that was it. So, to my point above, I was treated professionally. Perhaps, a little more human compassion would have been afforded here, but I cannot complain. I was treated respectfully and advised accordingly.
So, I figured I would have a little wander in search of breakfast and I am glad I did. I walked out of the hotel and walked down past LA Fitness to a superb little deli called Max's Deli - and a fine breakfast was had. Consequently, I did not eat in the hotel at all.
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- Also Known As:
- Courtyard Chicago Highland Park/Northbrook Hotel Highland Park
- Courtyard Highland Park
- Highland Park Marriott
- Highland Park Courtyard