My wife and I were racing to Highland, IL to make a rehearsal dinner for a wedding. After a 5 hour drive from Chicago to Highland we arrived to the hotel, but not before I spilled coffee all over my pants. We had about 20 minutes to make it to the rehearsal as my wife was standing up. Allison at the front desk, checked us in and offered to spot clean and dry my pants as they were my only pair (aside of my suit). She took my pants and made them look great within 13 minutes, leaving us just enough time to make it to the church. She went above and beyond her call of responsibility and I am very impressed with the level of customer service I received that day.
The hotel was also very clean and I would definitely stay there again!
- Official Description (provided by the hotel):
- Welcome to the newly renovated and updated Holiday Inn Express - Highland, IL!We are located just 30 miles east of downtown St. Louis, off I-70 at exit 24. The hotel is within walking distance of several restaurants and stores. For both business and pleasure, we offer everything you ll need for your complete comfort and convenience. Our hotel offers a variety of services including a free Express Start hot breakfast, and valet dry cleaning services.All accommodations are equipped with Simply Smart amenities, a hair dryer, coffee maker, iron/ironing board, free local calls, free wireless Internet, and a personal wake-up call upon request.During your stay we invite you to relax in our indoor heated pool or enjoy a workout in the fitness center. Consider the hotels conference room for your next meeting or family get-together. Our event coordinators are eager to help you plan the perfect meeting or function.Local industries include: Basler Electric, Cooper B-Line, Highland Supply, the Korte Company, Trouw Nutrition,Trionics, Schantz & Sons, Smurfit Stone, Wall Street Journal, and Wicks Organ/Aircraft.Area attractions include: historic downtown Highland, Silver Lake, the Latzer Homestead (founder of Pet Milk), and Hidden Lake Winery. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Highland Hotel Highland
- Holiday Inn Highland