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“excellent customer service” 5 of 5 stars
Review of Days Inn Harvey

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Days Inn Harvey
2.0 of 5 Motel   |   16900 South Halsted Street, Harvey, IL 60426 (Formerly Comfort Inn & Suites)   |  
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Ranked #2 of 5 Hotels in Harvey
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91 reviews from our community

Traveler rating
    28
    22
    13
    16
    12
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed March 4, 2015

Stayed here for 2 nights. One night one, I found a bed bug crawling on the floor. I thought it was a tick, picked it up and google searched ticks/ bugs/ roaches. Finding out that it was a bed bug. My husband and I were grossed sour but didn't call Managnent. Night 2, my toddler son woke up crying, couldn't figure out what was wrong until I picked him up and saw the bed bug fall off his leg. I was so grossed out and felt terrible for my baby. I called the front desk and no one answered my call. Called again 20 minutes later, and still no one picked up my call. Upon check out I showed the staff the photos of the bedbugs and she told me to call and ask for the manager. I called the next day, and manager was not available. Super annoyed and grossed out.

  • Stayed February 2015, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnharvey, Manager at Days Inn Harvey, responded to this review, March 12, 2015
We are extremly sorry for the experience you had in our hotel.We have a system of monthly inspection of pest control company . Pest control was called A.S,A.P to take care of the matter.According to their experience the problem is resolved. I assure you that your stay will be great next time.
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Milwaukee, Wisconsin
1 review
3 of 5 stars Reviewed March 3, 2015

Did not have room available that I wanted (wanted double smoke room got king bed and it was 4 of us and room prepaid for, the parking garbage; three hotels in one parking lot. Walls dirty wit dead bugs on it, bedspread with holes in it, jus bc a smoking room doesn't have to look like it.

  • Stayed February 2015, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnharvey, Manager at Days Inn Harvey, responded to this review, March 12, 2015
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Harvey

Address: 16900 South Halsted Street, Harvey, IL 60426 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Illinois > Harvey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Harvey
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Harvey 2*
Number of rooms: 76
Official Description (provided by the hotel):
Enjoy Parks, Theatre and Restaurants NearbyEasy access to Chicago and the surrounding areas makes our Days Inn Harvey hotel the perfect choice during your travels through Illinois. Conveniently located off Interstates 80 and 294 in Harvey, Illinois, our hotel is within reach of downtown Chicago, Midway International Airport and O’Hare International Airport.Start your day with an energizing workout in our on-site gym, then take advantage of our free continental breakfast and use free Wi-Fi Internet access to plan your exciting day in Harvey. Our hotel offers a business center, complete with fax services, for those traveling on business. We have hot tub suites as well as handicapped accessible rooms are available. ... more   less 
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Also Known As:
Comfort Inn Harvey
Harvey Comfort Inn

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