My family and I recently traveled to Chicago (3/6-3/10) to attend a funeral. Decided to stay at the Comfort Inn due to its proximity to family members' homes. I must agree with the previous reviewer. We have stayed at many hotels of different classes and quality in the Chicagoland area. Some have even been Comfort Inns and Suites. We arrived around midnight, but surprisingly, check-in was decent enough. The front desk attendent wasn't exactly cheery (at midnight, that's understandable), but he was accommodating. I booked two nights at first and needed to extend our stay for two additional nights. I would have booked another hotel, but due to the weather and sheer convenience, the hotel was able to accommodate my request. The hotel was located on a major street right off the exit of one of the major freeways, so it was conveniently accessible for our needs.

Probably the worst part of the stay was the horrible smell in the hallways. One night, we were certain someone was smoking pot in one of the rooms. We even heard a dog barking at times. Fortunately, our room was down the hall and the smell was not as noticeable. The room was cleaner than I expected, but average at best. The hotel offered breakfast each morning, which really wasn't too bad (much better than the traditional muffins and juice). The waffles, cereals, pastries, milk, juices, fruit, coffee, and tea was okay, especially with kids.

I'm sure I will never stay at this hotel again. Overall, the stay wasn't too bad, but for the price range, I'm sure there were better choices. Pay a few bucks more and stay somewhere cleaner!

I travel a lot and this was by far one of the worst hotel experiences I have ever had.

When myself and members of our theatre troupe arrived at the hotel we were greeted by a front desk person who was less then helpful and seemed annoyed that we were asking him to split the room several ways. This was not an unreasonable request as we do this in other Comfort Inn's quite often. he finally did it but with extreme annoyance and contempt.

When I decided to go to bed around midnight I pulled back the bedsheets to discover a huge stain that could have been blood or feces or worse. I was extremely disturbed as were my two roomates.
We called the front desk who acted less then concerned. We got a new room but not until he made us come down and get the keys ourselves.

The next morning at check out we discussed the situation with the manager (who we later found out is also the OWNER and refused to give us a copy of their recent health inspection) who had the gawl to call us liars and even insinuated that we created the stain ourselves. He refused to refund our money and we as a group are now in discussion with choice hotels to get this money back.

The hotel is a dump. The hallways smelled of pot smoke and the rooms were shabby and not well maintained.

There are many other options in the Chicago area. I'd rather sleep on the roof of the Sears Tower during a blizzard then this place.

We moved to this hotel after an unpleasant stay at Sleep Inn next door. What a great choice. We had the King suite which inlcudes a small pull out sofa. Very clean and nice size room. Breakfast inlcuded homemade waffles. Staff was very helpful and I would definitely stay at this property again!