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“Clean and comfortable” 4 of 5 stars
Review of Heritage Inn & Suites

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Heritage Inn & Suites
1701 South Division Street, Harvard, IL 60033   |  
Hotel amenities
Ranked #1 of 1 hotels in Harvard
Oldham, United Kingdom
Top Contributor
60 reviews 60 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
19 helpful votes 19 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed October 1, 2013

Other reviewers have criticised this hotel and it sounds to me as if they are describing a Heritage Inn other than the one I stayed in. I stayed for one night while passing through the area and found it clean, comfortable, well-lit. The only fault I found with the room was that the roll of paper in the bathroom had only a few sheets left on it and should have been replaced before my arrival.
The bed was comfortable and I slept well. There is a continental breakfast (no hot food) and the dining area in the lobby is small and this may cause problems if the place is full. The staff were friendly and helpful.
I thought I had good value for the price charged and if I visit Harvard again this is where I shall stay.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 people have reviewed this hotel

Traveler rating
    6
    5
    2
    9
    3
See reviews for
4
6
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
Rockford, Illinois
Top Contributor
117 reviews 117 reviews
70 hotel reviews
Reviews in 84 cities Reviews in 84 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed July 29, 2013

The bedding was in good condition, meaning it was very clean, white, and appeared to be,...not too old. Also the towels, they were very clean, white, but a little on the thin side and a bit too small for use after showering.

This hotel could use new carpeting throughout, and a good steam cleaning. And they should open all the windows for a couple of days and air it out.

The man at the front desk was very nice, and wanted to be helpful.
I only stayed one night, and that is all I would recommend, if you are not terribly picky, but want a bed to sleep in, and you have to be in Harvard early in the morning.

For my next 2 nights working in Harvard I went a few miles down the road where there were more hotels to choose from.

Room Tip: stay elsewhere
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  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Travelers are raving about these Harvard hotels

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 30, 2013

This hotel was absolutely disgusting! We stayed in a "non-smoking" room and it had been smoked in many times before. There were only two pillows on the bed which means you only get you pillow if you are sharing a bed and the pillows are very thin and uncomfortable. The coffee pot had mold in it, the room just looked and felt dirty with an overwhelming smell of cigarettes as you walk through the door (keep in mind it is a non-smoking room). The pool was very nice, big, and spacious. The people at the front desk were very friendly and helpful and were pleasant to be around. Other than that I will not be staying at another Heritage inn again!!!

  • Stayed June 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crossville, Tennessee
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 25, 2013

I always stay here when I am in Harvard. The rooms are a comfortable size and the bed is comfortable. Water pressure is good and rooms are clean and house keeping does it's job. I do wish they still had the hot tub, but the pool and sauna are ok. The manager will go out of his way to help you get the room you need (I like a king size on the first floor), and even thought they were very full he found a way to get me that room for the 3 nights of my stay. Every one is always very friendly.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolingbrook, Illinois
2 reviews
5 of 5 stars Reviewed June 6, 2013

This hotel was clean,quiet,and had very friendly service from all staff I interacted with. Rooms were very nice, It was nothing like a couple of the more negative reviews on this sight. Will definately stay here again in the future.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 29, 2013

Among other problems, the room was dated, it was cleaned, but it didn't look like it had much upkeep... I've stayed in worse places (Hostels), but then again, they were $25 a night in a city where a room like this wouldn't even be worth the $75. Just don't stay...

  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Evansville, Wisconsin
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 13, 2012

Attended at birthday party for a friend and stayed here. The bathroom is small. VERY small. Dated furniture, a sway back bed left me hurting. Amenties are a joke. Not a good value for a hotel stay. Place was empty on a Saturday night. I now know why!

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Heritage Inn & Suites

Also Known As:
Heritage Inn And Suites
Heritage Hotel
Heritage Hotel Harvard
Address: 1701 South Division Street, Harvard, IL 60033
Location: United States > Illinois > Harvard
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Harvard
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Heritage Inn and Suites was constructed in 1996 and remodeled in 2009. We offer an indoor pool and complimentary, continental breakfast every morning. Each guest room is equipped with a coffee maker, hair dryer, iron with ironing board, and alarm clock. We are located in Harvard, Il; approximately five minutes from the Wisconsin boarder. Guest services representatives are available at the front desk 24/7. ... more   less 
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