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“Clean hotel with good customer service and value for money.” 5 of 5 stars
Review of Gurnee Comfort Inn

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Gurnee Comfort Inn
2.0 of 5 Hotel   |   6080 Gurnee Mills Circle E., Gurnee, IL 60031   |  
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Ranked #3 of 12 hotels in Gurnee
Gurnee, Illinois
1 review
“Clean hotel with good customer service and value for money.”
5 of 5 stars Reviewed April 5, 2014 via mobile

Great place to stay. Good management, clean room, affordable price and hot breakfast. They gave a nice warm room.

Close to mall, six flags and key lime grove.
swimming pool is good. Staff was helpful. Medium size room with good pillow and bed. Enjoyed with my kids.

Their service and room can be compared with Marriott or with Hilton.





  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jay p, General Manager at Gurnee Comfort Inn, responded to this review, April 7, 2014
Thank you for taking the time to complete our survey. We are very happy that you and your children enjoyed your stay. We are glad that our hotel and rooms were clean and you liked it. We hope to see you again and thank you for choosing the Gurnee Comfort Inn
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Write a Review

64 people have reviewed this hotel

Traveler rating
    28
    23
    6
    4
    3
See reviews for
30
12
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Sheboygan, Wisconsin
1 review
4 of 5 stars Reviewed March 27, 2014

Great staff. Clean rooms with incredibly comfortable pillows. Very close to mall. Lots of good restaurants and other shopping very near. Kids love the pool and hot tub. Good breakfast. Would definitely stay here again!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jay p, General Manager at Gurnee Comfort Inn, responded to this review, March 29, 2014
Thank you for completing the survey regarding your recent stay at our property. Thank you for such a wonderful review. We are very pleased that our hotel was a wonderful experience for you, We do hope to see you again soon. Thank you
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Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 24, 2014

Good property conveniently located off the highway between Chicago and Milwaukee. The hotel was in good shape and well maintained. The rood was updated and clean. Off season (Six Flags was closed for winter) is a great value for such a well maintained property. My only issue was no Fitness Center. Right at Gurnee Mills a huge mall and retain center.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jay p, General Manager at Gurnee Comfort Inn, responded to this review, March 25, 2014
Thank you for taking the time to post your feedback on the hotel! We are glad you enjoyed your stay with us. We take pride in our customer service and spotless rooms and we appreciate you noticing! We also truly apologize for not haveing fitness room. We hope to see you back here soon.
Thank you
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Phoenix, Arizona
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 24, 2014

Hotel is across the street from Gurnee Mills mall. Chain restaurants everywhere close by. 15 min drive to Great Lakes Naval Station on surface streets. Rooms have microwave and fridge and have been recently redone. Breakfast not great but ok to get you started. Staff very friendly. All things considered a great value!

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jay p, General Manager at Gurnee Comfort Inn, responded to this review, March 25, 2014
Thank you for taking the time to share your positive experience at the hotel! I am glad you enjoyed your stay with us. And you like all store and Chain restaurants that is close by us . We look forward to seeing you the next time you are in town!
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Hortonville, Wisconsin
1 review
5 of 5 stars Reviewed March 14, 2014 via mobile

Always stay at this hotel when In the Gurney area because the staff is awesome. They have all been so friendly and helpful that it makes our stay that much more enjoyable. Love this hotel! The price and convenience also make it a great stay.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jay p, General Manager at Gurnee Comfort Inn, responded to this review, March 15, 2014
Dear Valued Guest,
We appreciate your posivite review about our location. It is always a pleasure to have you staying with us and we will be sure to compliment our staff on their wonderful service. Thank you again for your business. We look forward to see you again in the near future. Until next time take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 12, 2014

I have stayed here a few times while visiting the naval base, it was a clean room. The breakfast was good, and it was right near the mall so there were a lot of choices for shopping and food. I will stay here again.

Stayed January 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jay p, General Manager at Gurnee Comfort Inn, responded to this review, February 14, 2014
Dear Valued Guest,
Thank you for taking the time to complete our online survey. We are happy that you felt we are such a great location. Cleanliness is extremely important to us so it pleases us greatly that we met your standards.Thank you again for your business and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paloshills
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2014

This property was top notch with clean room. Location is great, easy access from hwy. breakfast was delicious. The staff was overall friendly. It served our needs well..
Would stay here again.
------------------------------------------

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jay p, General Manager at Gurnee Comfort Inn, responded to this review, February 5, 2014
Dear Valued Guest,
We are very pleased that we were able to exceed your expectations during your stay! Your feedback and compliments are truly appreciated. We are definitely looking forward to seeing you again in the future! Until next time take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Gurnee Comfort Inn

Address: 6080 Gurnee Mills Circle E., Gurnee, IL 60031
Phone Number:
Location: United States > Illinois > Lake County > Gurnee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Gurnee
Price Range (Based on Average Rates): $
Hotel Class:2 star — Gurnee Comfort Inn 2*
Official Description (provided by the hotel):
The Gurnee Comfort Inn® is conveniently located just one mile from Six Flags Great America and within walking distance of the Gurnee Mills mall. This Gurnee, IL hotel is centrally located close to area attractions like the Bittersweet Golf Club, Bristol Renaissance Faire in Kenosha, Illinois Beach State Park, Lambs Farm, the Gold Pyramid House and Temper Farm. The College of Lake County and Lake County Fairgrounds are seven miles away. ... more   less 
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Also Known As:
Gurnee Comfort Hotel Gurnee
Comfort Inn Gurnee

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