My two sisters and I have stayed at this hotel for around 15 years over Veterans Day weekend. This year had to change reservations, and when we called to cancel 1st reservation, their computers were down and we could not get a cancellation number. After we got home, they had charged me an extra day on my credit card, even though my name was never on the reservation (two sisters were making the reservations). After spending two weeks disputing the charges, and the hotel never returning calls (or caring about my problem) I had to dispute it through my credit card company. They clearly don't care about their customers. They basically told me I had to prove I didn't stay there! Worthless. Will never stay there again.
- Official Description (provided by the hotel):
- Be near the top attractions and businesses of Lake County when you book your stay at the Country Inn & Suites Gurnee. Our hotel's location opposite Six Flags Great America means fun for everyone, and we're also just one block from I-94 so you can easily travel between Milwaukee and Chicago. Our hotel is within a few miles of Gurnee Mills Mall, Waukegan Sports Park and Field House, Waukegan Regional Airport, Great Lakes Naval Base, Lake Michigan and corporations in the area such as WMS, Medline, NyproMold, Sterigenics, Domino Amjet and Watson Pharma. During your stay at our pet friendly Gurnee hotel, you'll enjoy comfortable accommodations and convenient services, including free Wi-Fi access, the complimentary Be Our Guest breakfast and business services. Book your stay online at the Country Inn & Suites, and discover what sets us apart from other hotels in Gurnee, Illinois. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn & Suites By Carlson, Gurnee Hotel Gurnee
- Country Inn And Suites By Carlson, Gurnee
- Country Inn Gurnee
- Gurnee Country Inn