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“Convenient to Six Flags” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Gurnee

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Country Inn & Suites By Carlson, Gurnee
2.5 of 5 Hotel   |   5420 Grand Avenue, Gurnee, IL 60031   |  
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Ranked #9 of 12 hotels in Gurnee
Tegucigalpa, Honduras
Top Contributor
197 reviews 197 reviews
94 hotel reviews
Reviews in 99 cities Reviews in 99 cities
112 helpful votes 112 helpful votes
“Convenient to Six Flags”
4 of 5 stars Reviewed July 1, 2013

Hotel is located across six flag great America theme park. So during my summer stay, the hotel was completely full of families. Pool was full with kids. Breakfast was also frequented by many families.

The hotel is close to the expressway and many restaurants. It has ample free parking.

The room was spacious and clean. Bathroom was clean and functional.

Furniture a bit dated, but all functional. Bed was comfortable, but sheets were see through worn out. AC was working well during hot day, it was quiet.

Lighting was a bit poor at night, they still use old fashioned bulbs and lamps.

Room had a fancy kcups coffee machine.

Not hotels fault, but kids upstairs were running back and forth, so I could hear the thump, thump. So I would suggest getting a room on third floor. Second floor rooms have convenient stairs that go to lobby.

Check in staff was very friendly and accommodating.

Rooms have fridge and microwave.

Finally I found a desk with plenty of easy to reach outlets.

Continental Breakfast was pretty good, waffle machines, fruit, etc. The coffee is good.

Free USA today in lobby. Free coffee in lobby and also a desktop with internet and printing. Wifi was free and fast, I was never dropped.

Overall good, and perfect if you go to theme park.

I believe they have a shuttle that can pick you up and drop you off so you save on parking fee. Mall and Walmart is not too far away.

I was on business and it met my needs for a basic and comfortable stay. Clean and slept well.

Room Tip: Get third floor room so you don't hear kids running upstairs. Check on the shuttle schedule to...
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeshal S, Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review, July 14, 2013
Thank you so much for the review! We are extremely glad that you enjoyed your stay with us and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Cape Coral, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 29, 2013

This fast becoming my favorite chain; the facilities are clean, comfortable and the people are welcoming. Breakfast was included and was a bountiful array of food to satisfy anyone. Contrary to other reports, I had no problems with noise. Had minor maintenance issues that were quickly addressed. Location? Cannot beat it! Across the street from Six Flags, Golden Corral within walking distance, Dunkin Donuts practically outside the door and a classy little Mexican Restaurant Wholly Frijole too. Even though this was a business trip it was remarkably relaxing. Thank you to those who made me feel welcome.

Room Tip: Chose the room with one king and a sleeper sofa and there was more than enough space. A family of fo...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeshal S, Front Office Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review, July 1, 2013
Thank you so much for the review! We are extremely glad that you enjoyed your stay with us and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed June 25, 2013

All the staff were curtious and friendly. The breakfast which was included with the room rate was very good and offered a substantial variety of food. The room was clean and the bed very comfortable. We have family in Gurnee and would absolutely stay there again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeshal S, Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review, June 26, 2013
Thank you for the review!! We are so glad that you enjoyed your stay with us and are honored that you consider us to be your choice hotel in Gurnee. We appreciate your comments Once again, Thank you for the review and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed June 19, 2013 via mobile

The hotel was located in the perfect spot for our six flags vacation. They offered a complimentary shuttle to and from the park and a lot of food choices you can walk to which was great. The lady working at the front desk (Edna) was very friendly in the morning and gave us an early check in.

The pool was very small so we couldn't enjoy it but weren't too worried about it because it wasn't the reason we came.
The rooms we pretty small and needed some updating but were clean and accommodating to our needs for sleeping.
We did try and call to get a shuttle back from the park and I had to try for almost 10 minutes to even get through. They didn't even answer to put me on hold until my last attempt to call them. The breakfast was ok typical hotel breakfast and free which is always nice. Overall we liked the stay for the most part.
So if you are looking for a good price and location it's a nice place to stay, but if you are looking for a place to hang out with the kids and just hang in the hotel I wouldn't recommend it.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeshal S, Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review, June 20, 2013
Thank you so much for the review! We are extremely glad that you enjoyed your stay with us and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duluth, MN
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

Stayed here four nights last week on a vacation to Six Flags. They run a free shuttle to and from the park as needed saving the $22 a day parking. The facility itself was clean and plesant and not noisy. The breakfast was good as well. Also, very accessible to restaurants and shopping in the area as well as the Interstate into Chicago. I would stay here again when in the area.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeshal S, Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review, June 19, 2013
Thank you for the review!! We are so glad that you enjoyed your stay with us and are honored that you consider us to be your choice hotel in Gurnee. We appreciate your comments Once again, Thank you for the review and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pekin, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013

The room was beautiful and the hidden mini fridge and microwave was an exciting find. The blanket was wonderful and full of feathers. Flat screen TV in every room except the bathroom of course. A great hot breakfast where we could make out own waffles and lots of bacon and eggs and orange juice. A cute little pool, a beautiful entrance full of free cookies and apple water. It was lovely.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeshal S, Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review, June 15, 2013
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we enjoyed having you stay with us. We enjoys when our guest shared their experience at the hotel. Please come and visit our hotel again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, WI
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed June 12, 2013

If you are a business traveler, DO NOT STAY HERE! I had several problems with this place including being locked out of the exit door that was closest to my room - apparently the card reader was broken and they couldn't be bothered to put out a warning sign, so I had to carry my heavy bags all the way around to the front of the building and way down to the other end of the hallway to get to my room. Then I find a giant fly in my room! But the worst part of my stay was the very loud family above me that had multple kids that treated the hotel like their own personal "Romper Room".. they were running back and forth across the floor at all hours, slamming things and making all sorts of noise past 11pm. They kept doing it even after warned by the hotel so I ended up changing rooms and asked to be put next to other business travelers, which they finally did. The hallways was always full of screaming kids (even past bedtime) so make sure you get a room nowhere near the pool! If you want to get any sleep, DO NOT STAY AT THIS HOTEL!

Room Tip: Away from the pool and ask for the 3rd floor so no idiot kids end up above you running across the fl...
See more room tips
  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeshal S, Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review, June 15, 2013
Thank you for taking the time to complete our guest satisfaction survey we apologize for the inconvenience about the side door, they are being re-programmed, Also with our hotel being the close to six flag we do get a lot of family’s that stay with us. Our front desk visited the guest in the room above, and they agreed to keep it low. We also had our front desk check every hour. Our hotel is a family friendly and Business friendly hotel. We do apologize for the inconvenience during your stay.

We hope you do keep us in mind during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Country Inn & Suites By Carlson, Gurnee

Address: 5420 Grand Avenue, Gurnee, IL 60031
Phone Number:
Location: United States > Illinois > Lake County > Gurnee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 hotels in Gurnee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Gurnee 2.5*
Official Description (provided by the hotel):
Be near the top attractions and businesses of Lake County when you book your stay at the Country Inn & Suites Gurnee. Our hotel's location opposite Six Flags Great America means fun for everyone, and we're also just one block from I-94 so you can easily travel between Milwaukee and Chicago. Our hotel is within a few miles of Gurnee Mills Mall, Waukegan Sports Park and Field House, Waukegan Regional Airport, Great Lakes Naval Base, Lake Michigan and corporations in the area such as WMS, Medline, NyproMold, Sterigenics, Domino Amjet and Watson Pharma. During your stay at our pet friendly Gurnee hotel, you'll enjoy comfortable accommodations and convenient services, including free Wi-Fi access, the complimentary Be Our Guest breakfast and business services. Book your stay online at the Country Inn & Suites, and discover what sets us apart from other hotels in Gurnee, Illinois. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Gurnee Hotel Gurnee
Country Inn And Suites By Carlson, Gurnee
Country Inn Gurnee
Gurnee Country Inn

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