We booked two rooms; one for my parents and another for myself, husband and toddler. We requested adjoining suites on the second floor (my mother has horrible hips due to arthritis but she's also closterphobic and cannot ride in an elevator). Upon checking in, we were informed the only suites we could have next to each other were on the third floor, which means 2 flights of stairs for my mother. There was only one suite on the second floor and they do not have suites on the first floor. My parents opted for the second floor and we got the room right above them. It was a nice room, king size bed, large desk with two chairs, a pull-out loveseat and a comfy chair with ottoman. Unfortunately my parents were not as lucky because they had an outside light shining in their room which made their sleep very difficult. That light shown just above our room which didn't make for a very good night's sleep for us either.
The pool area was very nice (all windows) and the pool was clean. The light inside of the pool was floating, so it was in minor disrepair.
Breakfast was pretty typical: waffles, bagels/bread for toast, dry cereal and hard boiled eggs.
Everyone was very nice. We would stay here again because it's very convenient to the shopping and restaurants, which is why we're in Gurnee, IL, but definitely request rooms on the opposite side of the hotel or at least away from the lights in order to get a better night's sleep.
