Everyone who worked there was beyond nice!!!! I have never been called "mam" so many times. Employees went out of their way to say hello to us as we were just walking down the halls. We had a wonderful two day stay. We checked in late sunday night and checked out wed morning. That was long enough if you are not leaving the hotel to do anything outside. My kids (4 and 6) LOVED it. We usually go to Wis Dells every few months and thought we'd try something closer...I was pretty sure it would not live up to the Dells. It was neck and neck.
I have not one negative thing to say about the place...okay food was nothing special in the resturant. Nice to have the pizza and hot dog place just steps from our room and the entranace to the water park too. At the Dells we'd often walk for 15 minutes through the hotel just to get to the water park.
Oh and I do think you have to put your sign up for room service if you want it.